Elements and Performance Criteria

Stakeholders and representatives may include:
Clients
Friends, peers and target group
Families and care givers
Local community
Community organisations
Government representatives and service providers
Specialists/experts
Peak bodies and networks
Services
Management, colleagues, supervisor, team members

Different models of work may include:
Community development and education
Case management
Working with families

The Essential values and philosophies may include:
A holistic and client-centred approach - ie. Promotion of health and well being; early identification of health problems; delivery of appropriate services; commitment to meeting the needs and upholding the rights of clients; commitment to empowering the client
A focus on harm minimisation including harm prevention; harm reduction; and harm management

A commitment to access and equity must be demonstrated by:
A non-discriminatory approach to all people using the service, their family and friends, the general public and co-workers

Critical aspects of assessment:
Applying a non-judgemental approach to alcohol and other drug use
Working within the defined work role and responsibilities

Essential knowledge:
Harm minimisation approach to work and a range of activities which support this
Holistic and client-centred care
Client needs and rights including duty of care
Principles of access and equity
Current issues facing clients
Awareness of own biases and beliefs
Limitations of work role and responsibilities

Essential skills:
Interpersonal communication with clients and other stakeholders
Working as part of a team or as a sole worker

Interdependent assessment of units:
This unit must be assessed with all other specialisation units when chosen as part of a qualification

Resource implications:
Access to appropriate workplace where assessment can take place

Consistency in performance:
Assessment will primarily be by observation and questioning and evidence sought from the workplace environment and may be gathered over one assessment period with a single target group

Context:
This unit may be assessed on the job or through simulation.
This unit must be assessed with all other specialisation units chosen as part of a package at a particular AQF level.