Unit of competency Outline
Date retreived
22/07/2026 1:39 AM AWST
22/07/2026 1:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Determine and improve process capability
Determine and improve process capability
Unit of competency
National Code
ICPSU684C
ICPSU684C
State Code
D3289
D3289
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
11/09/2014
Field of Education
080317 - Quality Management
Original Release Date
11/09/2014
Nominal Hours
80
Description
This unit describes the performance outcomes, skills and knowledge required to process capability, which is a statistical concept that allows a practitioner to assess required performance against the actual (as distinct from design) capability of the process.
Notes
Elements and Performance Criteria
1. Obtain data for process capability study
- 1.1. Identify the process requiring capability analysis
- 1.2. Obtain process capability data
2. Analyse data
- 2.1. Identify causes of systematic variation in liaison with relevant personnel
- 2.2. Develop solutions to eliminate/minimise systematic variation in liaison with relevant people
3. Take action to improve process capability
- 3.1. Develop plans to implement solutions
- 3.2. Liaise with relevant people to implement solutions
- 3.3. Gain necessary approvals as required
- 3.4. Monitor implementation and make adjustments as required
- 3.5. Determine new/revised process capability
- 3.6. Implement revised process capability regime
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Six sigma may include:
a vision of quality which equates to only 3.4 defects per million opportunities for each product or service transaction
six sigma is a statistical tool for recording defects and determining capability. Six sigma is also used as a general term covering a competitive manufacturing approach.
Three sigma may include:
traditional statistical process control uses three sigma limits which equates to 3 defects per thousand opportunities for each product or service transaction.
Procedures may include:
procedures includes all work instructions, standard operating procedures, formulas/recipes, batch sheets, temporary instructions and similar instructions provided for the smooth running of the plant. They may be written, oral, computer-based or in some other form.
for the purposes of this Training Package, procedures also includes good operating practice as may be defined by industry codes of practice (eg Good Manufacturing Practice (GMP), Responsible Care) and government regulations.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Six sigma may include:
a vision of quality which equates to only 3.4 defects per million opportunities for each product or service transaction
six sigma is a statistical tool for recording defects and determining capability. Six sigma is also used as a general term covering a competitive manufacturing approach.
Three sigma may include:
traditional statistical process control uses three sigma limits which equates to 3 defects per thousand opportunities for each product or service transaction.
Procedures may include:
procedures includes all work instructions, standard operating procedures, formulas/recipes, batch sheets, temporary instructions and similar instructions provided for the smooth running of the plant. They may be written, oral, computer-based or in some other form.
for the purposes of this Training Package, procedures also includes good operating practice as may be defined by industry codes of practice (eg Good Manufacturing Practice (GMP), Responsible Care) and government regulations.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
the manager should be able to implement and review a process capability system and make improvements to the process using process capability as a tool. Evidence should be available of the conducting of process capability studies, the improvement to process capability as a result of these studies and the implementation of a revised process capability regime
one complex project or several simpler projects will be needed to gain sufficient evidence.
Context of and specific resources for assessment
Assessment must ensure:
assessment needs to occur in an organisation using process capability as a tool for process monitoring and improvement. It may also be assessed using a suitable project
access to an organisation using process capability.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICPSU583C Troubleshoot and optimise the production process.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
the manager should be able to implement and review a process capability system and make improvements to the process using process capability as a tool. Evidence should be available of the conducting of process capability studies, the improvement to process capability as a result of these studies and the implementation of a revised process capability regime
one complex project or several simpler projects will be needed to gain sufficient evidence.
Context of and specific resources for assessment
Assessment must ensure:
assessment needs to occur in an organisation using process capability as a tool for process monitoring and improvement. It may also be assessed using a suitable project
access to an organisation using process capability.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICPSU583C Troubleshoot and optimise the production process.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0539 | ICPSU684B | Determine and improve process capability | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUO46 | ICPSUP684 | Determine and improve process capability | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W793 | ICP50410 | Diploma of Printing and Graphic Arts (Management/Sales) | Qualification |
| W792 | ICP50310 | Diploma of Printing and Graphic Arts (Printing) | Qualification |
| W794 | ICP50510 | Diploma of Printing and Graphic Arts (Process Improvement) | Qualification |