Unit of competency Outline

Date retreived
22/07/2026 3:06 PM AWST

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Provide advice on livestock products

Provide advice on livestock products

Unit of competency
National Code
AHCMER405
State Code
BAR38
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
27/06/2016
View on TGA
State Implementation and Classification
Approved Date
12/01/2017
Field of Education
080501 - Sales
Original Release Date
12/01/2017
Nominal Hours
35
Description
This unit of competency describes the skills and knowledge required to provide advice on livestock products.All work must be carried out to comply with workplace procedures, work health and safety, animal welfare and biosecurity legislation and codes, and sustainability practices.This unit applies to rural products merchandisers whose job role includes providing advice on livestock industry equipment, animal handling systems and stock feeds.This unit applies to individuals who take responsibility for their own work and provide and communicate solutions to a range of predictable and sometimes unpredictable problems.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify customer needs
  • 1.1 Use interpersonal skills to identify customer needs
  • 1.2 Handle customer enquiries courteously and promptly in accordance with enterprise and legislative requirements
  • 1.3 Match available products to customer needs and against ecological considerations
  • 1.4 Research and update knowledge and understanding of livestock products and related products from authoritative sources
  • 1.5 Research local enterprise and district requirements for livestock and related products
2. Provide product advice
  • 2.1 Provide advice that addresses customer needs in a timely and professional manner and is in line with enterprise and legislative requirements
  • 2.2 Exhibit or demonstrate products to customer in line with enterprise work health and safety, biosecurity and animal welfare policies.
  • 2.3 Suggest alternative and additional products and services
  • 2.4 Address customers concerns and questions
  • 2.5 Provide relevant safety information to the customer for recommended products
No information
No information
Replaces
State Code National Code Title Type
D7042 AHCMER405A Provide advice on livestock products Unit of competency
Replaced By
State Code National Code Title Type
OCS68 AHCLSK420 Provide advice on livestock products Unit of competency
State Code National Code Title Type
BDF2 AHC40116 Certificate IV in Agriculture Qualification
BCZ5 AHC32716 Certificate III in Rural Merchandising Qualification