Unit of competency Outline
Date retreived
23/07/2026 11:57 AM AWST
23/07/2026 11:57 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Communicate fraud control awareness
Communicate fraud control awareness
Unit of competency
National Code
PSPFRAU501B
PSPFRAU501B
State Code
C8123
C8123
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
07/07/2014
Field of Education
080303 - Human Resource Management
Original Release Date
07/07/2014
Nominal Hours
40
Description
This unit covers fraud and corruption awareness raising to improve compliance. It includes planning and designing fraud and corruption control awareness activities, promoting compliance, developing and nurturing cooperative client relationships, conducting fraud and corruption awareness activities and evaluating their success.Fraud in the unit title incorporates both fraud and corruption. In practice, communicating fraud and corruption control awareness may overlap with other generalist or specialist public sector workplace activities such as acting ethically, promoting compliance with legislation, delivering client services, implementing fraud and corruption control activities, etc.This unit replaces and is equivalent to PSPFRAU501A Communicate fraud control awareness.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Plan fraud and corruption control awareness activities
- 1.1 Need for activities is determined, taking into account identified client needs, feedback from clients and staff and priorities identified in the organisation's fraud and corruption control plan.
- 1.2 Ideas for new or improved activities are initiated, gathered and assessed, taking into account legislative and policy directions and the human, financial and physical resources required.
- 1.3 Approval for fraud and corruption awareness-raising activities is obtained in accordance with organisational guidelines.
2. Design fraud and corruption control awareness activities
- 2.1 Individuals and groups are targeted, and formal and informal networks are established and used regularly as communication channels.
- 2.2 Precedents in fraud and corruption control are incorporated into fraud and corruption control awareness activities.
- 2.3 A range of media is employed to ensure awareness raising and information sharing activities are implemented as required.
- 2.4 Fraud and corruption control awareness activities are linked in an integrated and cohesive manner with organisational ethical and fraud and corruption control guidelines, codes of conduct and related aspects of corporate policy.
- 2.5 Fraud and corruption control awareness activities are based on a knowledge of the organisation's corporate objectives, strategic plan, core business, the culture and values of the organisation and a knowledge of the organisation's client base.
- 2.6 Fraud and corruption control awareness activities are based on a knowledge of the obligations and protections relating to public interest disclosures, protected disclosures or whistleblowing legislation.
3. Promote compliance
- 3.1 Incidents and effects of non-compliance are publicised in accordance with organisational requirements.
- 3.2 Information to promote compliance is provided in line with audience needs, both internally and externally.
4. Develop and nurture cooperative client relationships
- 4.1 Expectations of clients and contractors are established and documented.
- 4.2 Opportunities for establishing contacts and networks with external and internal clients are anticipated in consultation with work colleagues and managers.
- 4.3 Changes in organisational focus are monitored for effects on organisation-client relationships and action is taken to inform clients of changes in accordance with organisational policy and procedures.
- 4.4 Feedback on organisational activities is obtained and reported within the organisation in accordance with policy and procedures.
- 4.5 Organisation's fraud and corruption control philosophy, policy and procedures are imparted in a way which facilitates stakeholder understanding.
- 4.6 Where required, clients are advised when and how they may modify their practices to meet organisational standards.
5. Conduct fraud and corruption awareness activities
- 5.1 Fraud and corruption awareness activities are planned and are feasible within existing resource and time constraints.
- 5.2 Intended outcomes are identified and are based on realistic expectations of the target audience.
- 5.3 Activities are varied, refined and adapted as indicated by audience response or by changes in the organisation's fraud and corruption control strategy and procedures.
- 5.4 Adult learning techniques are utilised.
- 5.5 Fraud and corruption control awareness information is linked with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals.
6. Evaluate success of awareness-raising activities
- 6.1 Fraud and corruption control awareness activities are assessed against predetermined objectives.
- 6.2 Results of evaluation are documented and used as the basis for planning future activities.
- 6.3 Opportunities for new fraud and corruption awareness activities are identified and acted on as required.
- 6.4 Evidence, if any, is obtained of a decrease in the level of fraud and corruption as a result of the activities.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Needs analysismay include:
consultation with staff, clients, fraud and corruption control networks
review of data and information gathered
compliance with legislative direction
Fraud and corruption awareness- raising activitiesmay include:
formal training sessions
addressing industry associations
consulting groups
internal and external speaking engagements
publishing guidelines, brochures and reports
Precedents may include:
legal precedents
decision making precedents
decisions previously made in the organisation
Information may include:
program guidelines, contractual information
policies and procedures
legislative requirements
Means of information disseminationmay include:
computer-based information
newsletters
written policy manuals and procedures
internal instructions and guidelines
videos, pamphlets, posters
case studies, hypothetical examples
staff orientation processes
training and awareness sessions
conferences and seminars
liaison meetings with clients and stakeholders
intranet
Internet
public promotion campaigns
Networks may include:
contact with peers or colleagues in or outside own agency
Stakeholders may be:
internal or external to the organisation
agency staff and senior management
contractors and consultants
other agencies
related program staff
client organisations
industry associations
law enforcement agencies
the general community
Decrease in fraud and corruption activity may be as a result of:
awareness raising and training activities
publicising/communicating agency attitude to fraud, corruption and ethical behaviour
using administrative reform
establishing accessible and confidential reporting channels
publicising agency fraud and corruption control practice both within the agency and to clients of the agency
Needs analysismay include:
consultation with staff, clients, fraud and corruption control networks
review of data and information gathered
compliance with legislative direction
Fraud and corruption awareness- raising activitiesmay include:
formal training sessions
addressing industry associations
consulting groups
internal and external speaking engagements
publishing guidelines, brochures and reports
Precedents may include:
legal precedents
decision making precedents
decisions previously made in the organisation
Information may include:
program guidelines, contractual information
policies and procedures
legislative requirements
Means of information disseminationmay include:
computer-based information
newsletters
written policy manuals and procedures
internal instructions and guidelines
videos, pamphlets, posters
case studies, hypothetical examples
staff orientation processes
training and awareness sessions
conferences and seminars
liaison meetings with clients and stakeholders
intranet
Internet
public promotion campaigns
Networks may include:
contact with peers or colleagues in or outside own agency
Stakeholders may be:
internal or external to the organisation
agency staff and senior management
contractors and consultants
other agencies
related program staff
client organisations
industry associations
law enforcement agencies
the general community
Decrease in fraud and corruption activity may be as a result of:
awareness raising and training activities
publicising/communicating agency attitude to fraud, corruption and ethical behaviour
using administrative reform
establishing accessible and confidential reporting channels
publicising agency fraud and corruption control practice both within the agency and to clients of the agency
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC501B Promote the values and ethos of public service
PSPFRAU506B Implement fraud control activities
PSPGOV502B Develop client services
PSPLEGN501B Promote compliance with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
communication of fraud and corruption control awareness in a range of (3 or more) contexts (or occasions over time)
Resources required to carry out assessment
These resources include:
legislation, policy and procedures relating to fraud and corruption control
procedures relating to public interest disclosures, protected disclosures or whistleblowing legislation
activities for minimising fraud and corruption
fraud and corruption control guidelines
fraud investigation standards
public sector values and codes of conduct
case studies and workplace scenarios to capture the range of fraud and corruption control situations likely to be encountered
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when communicating fraud and corruption control awareness, including coping with difficulties, irregularities and breakdowns in routine
communication of fraud and corruption control awareness in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC501B Promote the values and ethos of public service
PSPFRAU506B Implement fraud control activities
PSPGOV502B Develop client services
PSPLEGN501B Promote compliance with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
communication of fraud and corruption control awareness in a range of (3 or more) contexts (or occasions over time)
Resources required to carry out assessment
These resources include:
legislation, policy and procedures relating to fraud and corruption control
procedures relating to public interest disclosures, protected disclosures or whistleblowing legislation
activities for minimising fraud and corruption
fraud and corruption control guidelines
fraud investigation standards
public sector values and codes of conduct
case studies and workplace scenarios to capture the range of fraud and corruption control situations likely to be encountered
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when communicating fraud and corruption control awareness, including coping with difficulties, irregularities and breakdowns in routine
communication of fraud and corruption control awareness in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C1149 | PSPFRAU501A | Communicate fraud control awareness | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWW09 | PSPFRU003 | Communicate fraud control awareness | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J305 | PSP50612 | Diploma of Government (Fraud Control) | Qualification |
| J314 | PSP51712 | Diploma of Government (Investigation) | Qualification |