Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Information may include:
competitor information, e.g. annual reports, trade publications, field reports and stock market analyses
product or service review information
Australian Bureau of Statistics statistical information
market analysis information
customer surveys
product and service reviews
sales reports.
New technology may include:
point of sale terminals
electronic bar coding equipment for price labelling and stocktaking
portable data entry
printers
electronic ordering equipment
wrapping and packing equipment
equipment for carrying or moving merchandise
equipment for storage of merchandise, including refrigerators
personal computers and peripheral devices
specialist software applications
online technologies.
Reports may be delivered:
verbally
in writing
in groups
individually.
Analysis of forecasts may involve:
response times
scalability
traffic
customer demographics
customer confidence
customer expectations
structure of and 'players' in the market
market capability
market maturity
market strength
factors or conditions that may affect supply
potential impact of intended contracting activity.
Relevant personnel may include:
manager or supervisor
colleagues
business or area manager
specialist internal or external personnel.
Available information may include:
purchase requests and orders
tender submissions and proposals
invoices and payment requests
statements and petty cash vouchers
offer and contract documents
evaluation process documentation
records of authorised officers' decisions
corporate credit transaction statements (electronic data interchange)
records of supplier performance
financial statements
asset registers
records of conversation.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
collects and analyses relevant information to prepare accurate and timely performance forecasts over time, across a range of retail or wholesale products and services or markets
reviews and evaluates accuracy of a range of forecast information to identify and report performance trends for a range of retail or wholesale products or services in an accurate and timely manner
identifies and utilises a range of accurate measures to determine and communicate forecast recommendations to relevant personnel.
Context of and specific resources for assessment
Assessment must ensure access to:
a retail or wholesale work environment
relevant sources of product performance information
relevant documentation, such as:
policy and procedures manuals
sales reports
a range of products and services
a market.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third party reports from a supervisor
written or verbal questioning to assess knowledge and understanding
review of portfolios of evidence and third-party workplace reports of on-the-job performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.