Unit of competency Outline

Date retreived
22/07/2026 1:44 PM AWST

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Work effectively in an educational environment

Work effectively in an educational environment

Unit of competency
National Code
BSBIND301
State Code
AUK18
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
120505 - Work Practices Programmes
Original Release Date
15/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to work in educational support roles applying a broad knowledge of the Australian education system, and specific knowledge of an organisation and job role. It applies to individuals providing educational support services at various levels of responsibility in the education industry. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Develop and maintain knowledge of Australian education system and sectors
  • 1.1 Identify and apply knowledge of Australian education system and its sectors
  • 1.2 Identify potential student pathways between different sectors
  • 1.3 Identify types of programs and qualifications available in different sectors
  • 1.4 Apply knowledge of educational programs and services offered in a specific educational organisation
  • 1.5 Determine relationship of educational support job roles to structure and functions of a specific organisation, and to related job roles in the organisation
  • 1.6 Apply knowledge of educational terminology and acronyms used in a specific education sector
2 Perform education job role tasks effectively
  • 2.1 Identify and carry out educational support job roles and responsibilities
  • 2.2 Apply values of the organisation
  • 2.3 Identify and follow organisational work procedures, protocols and other guidelines
  • 2.4 Comply with legislative and regulatory compliance requirements and related organisational policies and procedures
  • 2.5 Improve own performance and career opportunities by identifying and participating in learning and development activities related to identified needs
3 Work effectively with diversity in an educational context
  • 3.1 Apply an awareness of culture as a factor affecting behaviour of students, clients and colleagues
  • 3.2 Conduct all workrelated activities respecting diversity of culture and ability of students, clients and colleagues
  • 3.3 Communicate effectively and respectfully with students, clients and colleagues from diverse cultures and with diverse abilities
4 Practise inclusivity in an educational context
  • 4.1 Identify factors promoting access and equity in an educational organisation and educational support job role
  • 4.2 Recognise factors potentially impacting educational access and equity
  • 4.3 Apply awareness of access and equity issues to requirements of specific educational support job role
No information
No information
Replaces
State Code National Code Title Type
D0747 BSBIND301A Work effectively in an educational environment Unit of competency
Replaced By
State Code National Code Title Type
OCF19 BSBOPS201 Work effectively in business environments Unit of competency