Unit of competency Outline
Date retreived
23/07/2026 5:49 AM AWST
23/07/2026 5:49 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Process superannuation fund payments
Process superannuation fund payments
Unit of competency
National Code
FNSSUP301A
FNSSUP301A
State Code
D4335
D4335
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
23/02/2012
Field of Education
081105 - Investment And Securities
Original Release Date
23/02/2012
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to process superannuation fund payments and entitlements. It encompasses assessing the validity of requests, compiling necessary documentation, reviewing and evaluating evidence available to support payments, communicate entitlements and finalise transaction.This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC).
Notes
Elements and Performance Criteria
1. Assess validity of request
- 1.1. Validity of request is assessed against fund entitlements according to organisation procedures and operational authorities
- 1.2. Assessment is undertaken in a methodical manner using suitable checklists or similar instruments to ensure accuracy
2. Compile necessary documentation
- 2.1. Payment requests are classified according to established criteria
- 2.2. Required evidence is obtained from appropriate parties to confirm that request complies with the fund's conditions of entitlement
- 2.3. Request is matched to the payment criteria so that validity can be determined
- 2.4. Required forms and documents are completed and distributed in accordance with legislation, operating policies and procedures, and Trustee instructions
3. Review and evaluate evidence available in support of payment
- 3.1. Available information on the payment request is reviewed against payment criteria to ensure compliance with the terms and conditions of the trust, relevant legislation and operating procedures
- 3.2. Additional opinion on the validity of the request is sought from relevant parties where necessary
- 3.3. Eligibility of request for payment is determined according to evaluated evidence
- 3.4. Unusual requests or those outside relevant guidelines or authorities are referred according to operating procedures
4. Communicate entitlement
- 4.1. Level of entitlement is identified based on accurate and up-to-date information and within authority levels and according to operating procedures
- 4.2. Decision on payment is promptly advised to relevant parties in accordance with trustee instruction, operating procedures and relevant legislation
5. Finalise payment transaction
- 5.1. Payment details are checked for compliance with legislative and operating guidelines within delegated authority
- 5.2. Payment and supporting documentation are made according to organisation procedures, relevant legislation and timelines
- 5.3. Systems are updated and documents filed to ensure all records are maintained
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Payment requests may come from:
member or beneficiary
the employer.
Payment criteria include:
criteria to measure the legitimacy of a request for payment.
Payments may include investment and insurance components can be made to:
an eligible rollover fund
the member's beneficiary
the relevant member
the trustee or other representative
Payments can occur on:
age entitlement
death
disability
member leaving industry or fund
redundancy
retirement
roll over.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Payment requests may come from:
member or beneficiary
the employer.
Payment criteria include:
criteria to measure the legitimacy of a request for payment.
Payments may include investment and insurance components can be made to:
an eligible rollover fund
the member's beneficiary
the relevant member
the trustee or other representative
Payments can occur on:
age entitlement
death
disability
member leaving industry or fund
redundancy
retirement
roll over.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
follow delegation of authority and assess validity of requests
accurately complete necessary documentation
review and evaluate evidence available in support of payment
communicate entitlement decision and finalise the payment transaction.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation financial records
access to organisation policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports
setting and reviewing workplace business simulations or scenarios.
Guidance information for assessment
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
follow delegation of authority and assess validity of requests
accurately complete necessary documentation
review and evaluate evidence available in support of payment
communicate entitlement decision and finalise the payment transaction.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation financial records
access to organisation policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports
setting and reviewing workplace business simulations or scenarios.
Guidance information for assessment
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9933 | FNSSUPR305B | Process superannuation fund payments | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUT16 | FNSSUP301 | Process superannuation fund payments | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D702 | FNS30111 | Certificate III in Financial Services | Qualification |
| D709 | FNS40911 | Certificate IV in Superannuation | Qualification |
| S708 | FNS40910 | Certificate IV in Superannuation | Qualification |