Elements and Performance Criteria

Improvements in the supply chain may include:
the role of 'middlemen' or other middle supply chain elements being reduced or made redundant as newer more efficient supply chain methodologies and technologies are implemented
new value being created between producers and consumers

Demand chain management is:
a collaborative process that involves determining how much product needs to be produced at each level of the supply chain through to the end consumer

Support to staff and others may include:
policies, procedures and guidelines
intranet site information
workshops, briefings and training programs
written documentation in the form of manuals, help books, protocols
provision of a help-desk or contact persons
mentoring and coaching arrangements

Supporting business processes may include:
data input
administration
ordering
delivering and receiving
accounting
payments

Supply chain management is:
management of the entire cycle from raw materials to producers, component suppliers, manufacturers, wholesalers, third party service providers, retailers, customers and recyclers, plus freight, distribution and cash flow

Depending on the organisation concerned, workplace procedures may be called:
standard operating procedures (SOPs)
company procedures
enterprise procedures
organisational procedures
established procedures

Documentation and records may include:
relevant OH&S and environmental protection regulations
quality assurance procedures
documentation of policies and procedures associated with managing the supply chain strategy within the organisation
dangerous goods declarations and material safety data sheets, where applicable
goods manifest
relevant Australian Standards and certification requirements

Applicable legislation and regulations may include:
relevant industry codes of practice
relevant Australian and state/territory regulations and codes of practice
workplace relations regulations
Sale of Goods Act, Trade Practices Act
relevant legislation related to the importation of commodities, if relevant

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement

Context of, and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace