Unit of competency Outline

Date retreived
22/07/2026 7:15 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Transport non-emergency clients under operational conditions

Transport non-emergency clients under operational conditions

Unit of competency
National Code
HLTAMBT301B
State Code
D5749
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
05/08/2014
Field of Education
069905 - Paramedical Studies
Original Release Date
05/08/2014
Nominal Hours
20
Description
DescriptorThis unit describes the skills and knowledge required to prepare and drive vehicles safely to transport non-emergency clients, including checking the ambulance vehicle and equipment, remedying faults, communicating using associated equipment and techniques and loading and unloading clients safely.
Notes
Elements and Performance Criteria
1. Prepare and check vehicle and equipment
  • 1.1 Check vehicle and equipment systematically and comprehensively based on a local vehicle checklist or inventory
  • 1.2 Conduct vehicle checks on a regular basis according to organisation procedures to ensure serviceability of vehicle and equipment
  • 1.3 Ensure interior and exterior cleanliness of vehicle in accordance with organisation policies and procedures pertaining to the minimisation of infection risk to both ambulance personnel and clients
  • 1.4 Maintain vehicle operating stock to acceptable minimum and maximum levels
  • 1.5 Maintain vehicle and equipment according to local policy and procedures
2. Ensure faults in vehicle and equipment are remedied
  • 2.1 Identify and report general nature of fault according to local policy and procedure
  • 2.2 Assess risk of further damage to malfunctioning vehicle or equipment against client care priorities and avoid when possible
  • 2.3 Rectify minor faults where possible
  • 2.4 Establish need for additional or replacement resources and communicate to appropriate personnel
3. Convey and receive information using necessary modes of communication
  • 3.1 Ensure communication techniques and procedures are consistent with acts, regulations and in accordance with local standard operation procedure
  • 3.2 Establish and maintain communication with control centre in accordance with local standard operation procedure
  • 3.3 Notify appropriate receiving facility in accordance with local standard operation procedure
4. Load, unload and secure non-emergency client and other specific personnel for transportation
  • 4.1 Load and unload smoothly, consistent with safe work practices, organisation policy and procedures in accordance with the national code
  • 4.2 Give client appropriate support/assistance during loading/unloading
  • 4.3 Transport appropriate personnel to accompany the client where such a need has been identified and there is a capacity to do so, in accordance with local standard operation procedure
  • 4.4 Secure equipment and belongings appropriately to avoid movement during travel
5. Drive vehicle
  • 5.1 Drive vehicle in a manner that avoids exacerbation of client's condition
  • 5.2 Drive vehicle in a low risk manner and according to legal requirements
  • 5.3 Ensure communication is established between driver and client or client care officer to ensure effective client care during transport
  • 5.4 Consult map accurately, when necessary
  • 5.5 Take the most efficient route of travel by monitoring factors likely to cause delays or route deviations
  • 5.6 Drive vehicles under operational conditions
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Categories of vehicle may include, but are not limited to:
Maritime
Road
Aviation


Vehicle checks may include, but are not limited to checks for:
Readiness
Cleanliness
Faults
Malfunctions
Equipment and supplies


Equipment may include, but is not limited to:
Equipment for routine non-emergency client care
Equipment carried for emergency use
Any equipment specified for particular vehicles


Minor faults to be detected and remedied where possible may include:
Blown fuses and bulbs
Less than optimum tyre inflation
Low radiator level
Low engine fluids
Low brake system fluids


Specific personnel may include:
Relatives
Ambulance personnel
Drivers


Securement includes:
Client's belongings
Items of luggage
Wheelchairs


Legal requirements include, but are not limited to:
State and territory traffic act and regulations and ambulance acts and regulations
All lawful standing orders, policies and procedures issued by Ambulance Services pertaining to the driving and operation of Service vehicles.
AS/NZS 4535; 1999 Ambulance Restraint Systems


Standards for safe work practices are detailed in:
OH&S Acts, Regulations and Standards
Organisation policy and procedures
Safe lifting procedures
Acts, Regulations, organisation policy and procedures include those relating to the operation of radio and electronic communication equipment.


Communication equipment may include, but is not limited to:
Organisation radio equipment
Equipment of other services
Viable alternatives that support effective communication


Operational conditions may include, but are not limited to:
Non-emergency driving
Off-road driving
Hazardous environmental conditions
Driving in special environments (ie: on actual airport movement areas)
Prevailing weather
Time of day/night
Visibility
Recovery
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Evidence must include:
relevant endorsed driving licence as per state/territory requirements
observation of performance in the workplace or a simulation
Competence should be demonstrated across:
a range of non-urgent transport needs and requirements
a range of driving situations and conditions
Opportunities must be provided to demonstrate safe, efficient driving skills suited to specific situations and the case being attended


Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities


Method of assessment:
Assessment must include questioning (verbal and/or written) to address Essential Knowledge as outlined in this unit.
Replaces
State Code National Code Title Type
C9057 HLTAMBT301A Transport non-emergency clients under operational conditions Unit of competency
Replaced By
State Code National Code Title Type
AWA54 HLTAMB014 Transport non-emergency patients under operational conditions Unit of competency