Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Policies and procedures
Work is carried out in accordance with company policies and procedures, regulatory and licensing requirements, legislative requirements and industrial awards and agreements
Personal and team measures
Personal measures may include:
achievement of work outcomes
performance appraisal systems
Team measures may include
performance indicators
Teams
Teams refer to:
both defined teams and to work groups who interact to achieve work outcomes and/or to address a specific function or issue
Achieving team goals
Achieving team goals typically involves:
cooperation with own team members and with other teams and work areas
Workplace language
Everyday workplace language is used and may include:
commonly used technical terms
Communication systems
Communication systems reflect the culture of the workplace and the workforce. This may include:
communicating with people from diverse cultural backgrounds and with people with limited English language and literacy skills

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment
Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of ability to:
identify team goals and expectations and personal role within the team
plan work to maximise outcomes for team
apply communication skills to engage with other participants
participate in and support the achievement of team goals.

Context of and specific resources for assessment
Assessment must occur in a real or simulated workplace where the assessee has access to:
opportunities to participate in team processes
workplace arrangements for establishing company, workplace and team goals
methods used to measures and report on performance against targets or standards
resources required to achieve personal work requirements.

Method of assessment
This unit should be assessed together with core units and other units of competency relevant to the function or work role.

Guidance information for assessment
To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.