Elements and Performance Criteria

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Equipment and materials for presentations may include:
audiovisual
models
photographs
film
Required resources may include:
suitable venue
stationery for audience to take notes
refreshments for the audience and speakers
security passes for visitors
Characteristics of audience may include:
ethnic, cultural and linguistic background
age
gender
Audience may include:
schools and TAFE groups
local community organisations
Difficult situations that may occur may include:
complaints from the audience
lack of audience attentiveness, including talking, arriving late and leaving during the presentation
illness of an audience member
equipment failure
Feedback and evaluation may be conducted through:
happy sheets
surveys and questionnaires regarding aspects of the presentation, venue, speakers and content of material supplied
interviews and personal follow up with audience members after the presentation
comments and feedback from observers
self-reflection
Relevant personnel and stakeholders may include:
community groups or other audience members
supervisors
public relations or marketing department
community development department

Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
The demonstrated ability to:
conduct public educational presentations
apply presentation style appropriate to audience
organise and use equipment and training aids effectively
use comprehensive evaluation and reporting skills.
Context of assessment
Assessment of performance requirements in this unit should be undertaken within the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the Range of Variables applicable to the workplace environment.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor.
Evidence required for demonstration of consistent performance
Evidence should be gathered over a period of time in a range of actual or simulated management environments.
Resource implications
Access to equipment such as:
overhead projector and other presentation aids
appropriate computer software
if simulated case study, access to mock audience.