Elements and Performance Criteria

The Range of Variables defines the different contexts, work environments and parameters governing the performance of this competency standard. The variables chosen in training and assessment will need to reflect local industry and regional contexts.

What might Indigenous management processes involve?
Indigenous ways of managing such as group decision-making processes, "flatter" management structures (egalitarian), focus of control, and organisational structures.

What might non-Indigenous management processes involve?
Decision-making processes - top-down, formal management structures, focus of control, organisational structures, and communication patterns.

What might be included in a non-Indigenous framework?
Legislative bodies, funding bodies, legislation, i.e., Nature & Conservation Act, Associations Act, and business expectations, i.e., customer service, accepted commercial practices.

What sorts of planning processes may be included?
Indigenous ways of planning such as whole of community/family, time factors and focus of issues, and non-Indigenous ways of planning such as scope of planning, time factors and focus of issues.

What evidence is required to demonstrate competence for this standard as a whole?
Competence in manage cultural processes in an Indigenous organisation requires evidence that cultural processes have been clearly defined and successfully managed within an Indigenous community or organisation. The skills and knowledge required to employ Indigenous management processes must be transferable to a range of work environments and contexts. For example, this could include different groups or organisations.
What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this unit are listed below:

Contemporary management practices and styles.
Indigenous management practices and styles.
Business planning and strategic planning practices.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, some complementary skills are required. These skills include the ability to:

Work with/within a diverse group of people.
Communicate effectively with others.
Deal with personal negative responses/reactions in a positive way.
Develop strategies that support the concept/implementation of Indigenous management (principles).
Understand and engage effectively in mediation and conflict resolution.
Recognise and encourage the development of an individual's interpersonal skills.
Analyse and evaluate skills.
Write reports.
Possess oral communication skills.

Are there other competency standards that could be assessed with this one?
This competency standard could be assessed on its own or in combination with other competencies relevant to the job function.

Essential Assessment Information
For information about

What processes should be applied to this competency standard?
There are a number of processes that are learnt throughout work and life, which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added. The questions below highlight how these processes are applied in this competency standard. Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process and 3 = perform, administer and design the process.
Communicating ideas and information
By discussing cultural processes in an Indigenous organisation at meetings or formally in writing with clients and stakeholders. (3)

Collecting analysing and organising information
Managing cultural processes in an Indigenous organisation will require detailed information to be gathered from a wide variety of sources, and analysed and organised for others. (3)

Planning and organising activities
Managing cultural processes in an Indigenous organisation requires extensive planning and organising of activities. (3)

Working with others and in teams
Managing cultural processes in an Indigenous organisation will require development and management of teams to achieve outcomes. (3)

Using mathematical ideas and techniques
Not applicable. (0)

Solving problems
While managing cultural processes in an Indigenous organisation, technical and organisational problems may arise requiring innovative solutions. (2)

Using technology
Technology may be required to gather and present information. (2)