Unit of competency Outline
Date retreived
23/07/2026 12:22 AM AWST
23/07/2026 12:22 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Maintain and monitor site quality standards
Maintain and monitor site quality standards
Unit of competency
National Code
RIIQUA201A
RIIQUA201A
State Code
WB390
WB390
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
01/07/2014
Field of Education
080317 - Quality Management
Original Release Date
01/07/2014
Nominal Hours
40
Description
This unit covers the maintenance and monitoring of site quality standards in the resources and infrastructure industries. It includes planning and preparing for quality work outcomes, applying quality systems to individual work activities, and monitoring and reporting quality standards on a worksite. Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors. Relevant information must be sourced prior to application of the unit.
Notes
Elements and Performance Criteria
1. Plan, prepare for quality work outcomes
- 1.1. Access, interpret and apply compliance documentation including quality standards relevant to the work activity
- 1.2. Identify and agree on performance indicators for individual work with the appropriate persons
- 1.3. Ensure work is completed within time, quality, cost and productivity parameters
- 1.4. Plan work to facilitate the achievement of quality standards
2. Apply quality systems to individual work activities
- 2.1. Carry out work to relevant quality procedures
- 2.2. Adjust and agree on performance indicators to meet changing circumstances with appropriate personnel
- 2.3. Suggest and implement procedure improvements with relevant people including corrective actions
- 2.4. Complete relevant quality documentation in accordance with site requirements
3. Monitor and report quality standards on a worksite
- 3.1. Monitor quality of outputs and identify non-compliance
- 3.2. Monitor work processes, report incidents and apply local risk control processes to minimise quality non-compliance
- 3.3. Communicate information about variations in quality to appropriate personnel
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Compliance documentation and quality standards may include:
legislative, organisation and site requirements and procedures
manufacturer's guidelines and specifications
Australian standards
site management plans
code of practice, recognised standards or guidelines
approved code of practice
systems of health and safety
customer specifications
Employment and workplace relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
Performance indicators may include:
time parameters
quantity
productivity parameters
quality parameters
cost parameters
time targets for own work
criteria for evaluation of own work
measures to avoid wastage
criteria for measurement of internal and external customer satisfaction
processes to ensure 'right first time' approach
Relevant quality documentation may include:
daily production reports
specific product or process reports or records
Appropriate personnel may include:
those for whom one has responsibility
line managers
staff representatives
colleagues
customers
suppliers
Compliance documentation and quality standards may include:
legislative, organisation and site requirements and procedures
manufacturer's guidelines and specifications
Australian standards
site management plans
code of practice, recognised standards or guidelines
approved code of practice
systems of health and safety
customer specifications
Employment and workplace relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
Performance indicators may include:
time parameters
quantity
productivity parameters
quality parameters
cost parameters
time targets for own work
criteria for evaluation of own work
measures to avoid wastage
criteria for measurement of internal and external customer satisfaction
processes to ensure 'right first time' approach
Relevant quality documentation may include:
daily production reports
specific product or process reports or records
Appropriate personnel may include:
those for whom one has responsibility
line managers
staff representatives
colleagues
customers
suppliers
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions for maintaining and monitoring site quality standards
implementation of requirements, procedures and techniques for the safe, effective and efficient completion of maintenance and monitoring of site quality standards
working with others to undertake and complete the maintenance and monitoring of site quality standards that meets all of the required outcomes
consistent timely completion of maintenance and monitoring of site quality standards that safely, effectively and efficiently meets the required outcomes.
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
Assessment of this competency requires typical resources normally used in a resources and infrastructure sector environment. Selection and use of resources for particular worksites may differ due to the site circumstances.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment should sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate requirement, procedures and techniques for the safe, effective and efficient achievement of required outcomes
consistent achievement of required outcomes
first hand testimonial evidence of the candidate's:
working with others to undertake and complete the maintenance and monitoring of site quality standards
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions for maintaining and monitoring site quality standards
implementation of requirements, procedures and techniques for the safe, effective and efficient completion of maintenance and monitoring of site quality standards
working with others to undertake and complete the maintenance and monitoring of site quality standards that meets all of the required outcomes
consistent timely completion of maintenance and monitoring of site quality standards that safely, effectively and efficiently meets the required outcomes.
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
Assessment of this competency requires typical resources normally used in a resources and infrastructure sector environment. Selection and use of resources for particular worksites may differ due to the site circumstances.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment should sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate requirement, procedures and techniques for the safe, effective and efficient achievement of required outcomes
consistent achievement of required outcomes
first hand testimonial evidence of the candidate's:
working with others to undertake and complete the maintenance and monitoring of site quality standards
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W5876 | RIIG003A | Contribute to quality work outcomes | Unit of competency |
| W2247 | MNMC203A | Contribute to quality work outcomes | Unit of competency |
| W1677 | MNQGEN230A | Contribute to site quality outcomes | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WH616 | RIIQUA201D | Maintain and monitor site quality standards | Unit of competency |