Unit of competency Outline

Date retreived
23/07/2026 5:00 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Coordinate the development and implementation of DDA Action Plans

Coordinate the development and implementation of DDA Action Plans

Unit of competency
National Code
CPPACC5019
State Code
ODJ63
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/05/2021
State Implementation and Classification
Approved Date
27/07/2021
Field of Education
080313 - Public And Health Care Administration
Original Release Date
27/07/2021
Nominal Hours
40
Description
This unit of competency specifies the skills and knowledge required to coordinate the development and implementation of Disability Discrimination Act 1992 (DDA) Action Plans or similar plans required by state/territory anti-discrimination legislation. It includes working with the management of government departments, companies, building owners or service providers to develop Action Plans for lodgement with the Australian Human Rights Commission (AHRC) or state/territory agency, ensuring client ownership and effective implementation. This unit is for individuals who are self-directed and have substantial depth of knowledge and skills to make independent judgements in the provision of access consulting services.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Establish client relationship.
  • 1.1 Negotiate to confirm contractual arrangements with client, and document and store agreement according to regulatory and workplace requirements.
  • 1.2 Work with client to develop a comprehensive client brief for Action Plan development and implementation.
  • 1.3 Obtain information on client’s business operations, services offered, staff profiles and business premises according to workplace requirements.
  • 1.4 Negotiate with client to document a work plan for the coordination and implementation of the Action Plan.
2 Engage senior management in development process.
  • 2.1 Consult with relevant persons to develop a strategy and processes for communicating with, and engaging, senior management in the development of the Action Plan.
  • 2.2 Obtain agreement from senior management to take a lead role in the development of the Action Plan.
  • 2.3 Identify training needs and resources required to assist senior managers in taking a lead role in the development of the Action Plan.
  • 2.4 Deliver training to assist senior managers in developing the Action Plan according to workplace requirements.
3 Work with client to coordinate Action Plan development.
  • 3.1 Identify organisational staff required to facilitate development of the Action Plan.
  • 3.2 Identify training needs and resources required to assist staff to facilitate development of the Action Plan.
  • 3.3 Develop and deliver training to assist staff to facilitate Action Plan development according to workplace requirements.
4 Work with client to monitor progress of Action Plan development.
  • 4.1 Assist client to develop Action Plan and provide expert advice required to ensure satisfactory progress.
  • 4.2 Assist client to develop policies and programs to support Action Plan according to regulatory and workplace requirements.
  • 4.3 Assist client to review draft Action Plan to ensure readiness for formal endorsement by senior management and subsequent lodgement according to regulatory requirements.
5 Work with client to monitor Action Plan implementation.
  • 5.1 Assist client to implement Action Plan according to regulatory and contractual requirements.
  • 5.2 Assist client to monitor achievement of milestones identified in Action Plan according to regulatory and contractual requirements.
  • 5.3 Assist client to manage regular review of the Action Plan according to regulatory and contractual requirements.
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State Code National Code Title Type
BGX0 CPP50721 Diploma of Access Consulting Qualification