Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:
apprehension and powers of arrest
Australian standards and quality assurance requirements
counter-terrorism
crowd control and control of persons under the influence of intoxicating substances
force continuum, use of force guidelines
general 'duty of care' responsibilities
inspection of people and property, and search and seizure of goods
licensing or certification requirements
privacy and confidentiality
relevant commonwealth, state and territory legislation, codes and national standards for:
anti-discrimination
cultural and ethnic diversity
environmental issues
equal employment opportunity
industrial relations
Occupational Health and Safety (OHS)
relevant industry codes of practice
trespass and the removal of persons
use of restraints and weapons:
batons
firearms
handcuffs
spray.
Relevantlegislation may include:
Crimes Act 1900
Firearms Act 1996 and Firearms (General) Regulations 1997
general principles of Common Law
Inclosed Lands Protection Act 1901
Law Enforcement (Powers and Responsibilities) Act 2002
Liquor Act 1982
Listening Devices Act 1984
Registered Clubs Act 1976
Security Industry Act 1997 and Regulations 1998
Trade Practices Act
Workplace Surveillance Act 2005.
Organisational requirements may relate to:
access and equity policies, principles and practices
business and performance plans
client service standards
code of conduct, code of ethics
communication and reporting procedures
complaint and dispute resolution procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
OHS policies, procedures and programs
own role, responsibility and authority
personal and professional development
privacy and confidentiality of information
quality assurance and continuous improvement processes and standards
resource parameters and procedures
roles, functions and responsibilities of security personnel
storage and disposal of information.
Security risk situation may relate to:
biological hazards
chemical spills
electrical faults
explosives
injury to personnel
noise, light, heat, smoke
persons carrying weapons
persons causing a public nuisance
persons demonstrating suspicious behaviour
persons suffering from emotional or physical distress
persons under the influence of intoxicating substances
persons with criminal intent
persons, vehicles and equipment in unsuitable locations
suspicious packages or substances
terrorism
violence or physical threats.
Environmental factors may relate to:
access to assistance and resources
availability of exits and opportunities for escape
crowds
different degrees of light including low light and darkness
presence of several sources of threat
time of day
weather.
Communication channels and processes may relate to:
direct line supervision paths
established communication protocols
formal communication pathways
lateral supervision paths
organisational communication networks
verbal and non-verbal communication procedures eg pro-words, phonetic alphabet, call signs, coded messages, use of abbreviations, hand signals.
Relevant persons may include:
clients
colleagues
emergency services personnel
supervisor.
Factors for assessment may include:
available resources including emergency support, team back-up or security equipment
known information about persons involved in the security risk
known information about the circumstances of the security risk
observation of the environment and physical conditions
options for controlling and defusing security risk
potential triggers for escalation of security risk
the nature of the security risk.
Resources and equipment may include:
communications equipment
pager
portable and mounted two-way radio
telephone and mobile phone
maps
pen and security notebook
personal protection equipment
security equipment
restraints
weapons
security personnel and specialist services
transport.
Responsemay involve:
defusing the situation
evacuating the premises
isolating area of potential risk
isolating risk
notifying relevant emergency services agencies
providing access for emergency services
provision of first aid
request for support and assistance
restraint of person
tactical withdrawal
use of batons, handcuffs or spray
use of empty hand techniques
use of negotiation techniques
use of restraints.
Documentation may include:
activity logs
incident reports
request for assistance forms
vehicle and personnel movements
written and electronic reports.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
determining response options which are most effective for the security risk
determining response options within specified legal and strategic limits
identifying current and potential risk factors and their impact on the security risk situation
interpreting and complying with legal and procedural requirements including licensing requirements
reviewing and adjusting response strategies to meet changing circumstances
using appropriate communication modes and terminology to receive and convey information.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to a registered provider of assessment services
access to a suitable venue and equipment
access to plain English version of relevant statutes and procedures
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency could be assessed using the following methods of assessment:
observation of processes and procedures
questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.