Unit of competency Outline

Date retreived
22/07/2026 11:23 AM AWST

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Manage compliance with operational guidelines in superannuation organisations

Manage compliance with operational guidelines in superannuation organisations

Unit of competency
National Code
FNSSUP516
State Code
OCI03
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
04/11/2020
State Implementation and Classification
Approved Date
11/03/2021
Field of Education
081105 - Investment And Securities
Original Release Date
11/03/2021
Nominal Hours
50
Description
This unit describes the skills and knowledge required to identify the organisation’s operational guidelines and practices, supervise their implementation, distribute information on operational guidelines to staff as required, and monitor operational procedures and guidelines in an area or department within the organisation.The unit applies to those who use specialised knowledge in the superannuation sector, provide leadership to others, and have responsibility for the supervision of work.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify and review operational guidelines, practices and performance measures of the organisation
  • 1.1 Identify and review organisation’s operational objectives, guidelines and procedures
  • 1.2 Identify links to industry codes of practice and ethical standards
  • 1.3 Identify operational procedures and practices that address compliance requirements
  • 1.4 Identify and review performance measures and operational outcomes
2. Assess implementation of operational guidelines
  • 2.1 Assess compliance of staff, systems and resources with operational guidelines and confirm guidelines are implemented, according to organisational procedures
  • 2.2 Review operational guidelines for effectiveness and arrange additional support as required
  • 2.3 Identify and implement improvements to operational guidelines according to organisational requirements
3. Distribute information on operational guidelines and communicate updates and guidelines as required
  • 3.1 Distribute operational guidelines to relevant staff as required
  • 3.2 Communicate updates and amendments to required personnel
  • 3.3 Seek feedback and interpretation requests and respond according to organisational guidelines
  • 3.4 Communicate guidelines to new staff members as part of induction procedures
  • 3.5 Communicate sections of guidelines relevant to clients
4. Monitor and manage operational procedures and guidelines
  • 4.1 Monitor client services and confirm operational guidelines are implemented and internal service standards are being met
  • 4.2 Monitor performance of staff, systems and resources against organisational guidelines and objectives
  • 4.3 Manage documentation on supervision and monitoring of operational guidelines
  • 4.4 Monitor implementation of operational guidelines for compliance with relevant legislation and codes of practice
  • 4.5 Identify breaches of guidelines and counsel staff members where required
No information
No information
Replaces
State Code National Code Title Type
AUT33 FNSSUP506 Supervise and monitor operational guidelines in a superannuation organisation Unit of competency
State Code National Code Title Type
BFX5 FNS50720 Diploma of Superannuation Qualification
BHW8 FNS50722 Diploma of Superannuation Qualification