Unit of competency Outline

Date retreived
22/07/2026 2:56 PM AWST

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Establish and manage new programs or services

Establish and manage new programs or services

Unit of competency
National Code
CHCORG608D
State Code
D2638
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
24/11/2010
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
24/11/2010
Nominal Hours
75
Description
DescriptorThis unit describes the knowledge and skills required to establish new programs or services, lead organisation restructure and develop new structures and systems
Notes
Elements and Performance Criteria
1. Complete strategic planning activities
  • 1.1 Research, assess and identify the need for development and change and consult all relevant people in an appropriate way
  • 1.2 Clarify, negotiate and agree with key stakeholders and target groups, goals and objectives consistent with the purpose and philosophy of the organisation
  • 1.3 Recognise risks associated with implementing the strategy and take steps to maximise outcomes to ensure compliance with duty of care and meet all objectives
  • 1.4 Evaluate the proposed strategy against existing programs and services, and identify gaps
  • 1.5 Carry out negotiations in a way that generates support and takes account of key stakeholder views
  • 1.6 Identify and assess financial cost and resource requirements
  • 1.7 Where required resources are not immediately and readily available, make submissions to potential relevant funding sources
  • 1.8 Implement appropriate structures to oversee task as relevant
2. Manage implementation of new program or service
  • 2.1 Develop implementation plans to suit a variety of contexts and to cope with contingencies
  • 2.2 Provide appropriate support to those involved in implementing the strategy to ensure original aims and objectives are pursued
  • 2.3 Establish, monitor and regularly review, policies and procedures to manage the use of staff, equipment and other physical assets
  • 2.4 Convey to relevant personnel all operational details including timeframes, resources, staffing limits and financial procedures, in an appropriate manner
  • 2.5 Develop a budget and monitor expenditure and resources in line with organisation procedures and planned outcomes
  • 2.6 Implement project or strategy in line with all relevant guidelines and legal requirements
3. Establish and manage organisation and operational arrangements
  • 3.1 In conjunction with key clients and stakeholders, determine a structure consistent with purpose, philosophy and roles of organisation, and which meet industrial, legal and policy requirements
  • 3.2 Develop documentation systems and processes to ensure all legal requirements are met, and submit them to relevant decision-makers for authorisation as appropriate
  • 3.3 Maintain and keep required records to ensure legal organisation and statutory requirements are met
  • 3.4 Develop appropriate promotional activities and direct at stakeholders, target groups and relevant personnel within the organisation to optimise effectiveness and support
4. Undertake appropriate evaluation and reporting
  • 4.1 Devise evaluation process and related techniques to collect and analyse data and ensure it meets the needs of decision-makers, funding organisations and other people and groups with stake in program or service being evaluated
  • 4.2 In consultation with relevant people, define criteria to be used to judge the value and effectiveness of the program or service
  • 4.3 Actively seek views of interested parties at regular time intervals and use to inform the ongoing development and implementation of the program or service
  • 4.4 Regularly monitor progress in implementing the program or service against the agreed plan
  • 4.5 Use evaluation information for revision, ongoing development and implementation of program or service
No information
No information
Replaces
State Code National Code Title Type
S3226 CHCORG8C Establish and manage new programs or services Unit of competency
Replaced By
State Code National Code Title Type
WC961 CHCORG608E Establish and manage new programs or services Unit of competency
State Code National Code Title Type
D327 CHC60108 Advanced Diploma of Disability Work Qualification