Elements and Performance Criteria

The Range of Variables defines the different contexts, work environments and parameters governing the performance of this competency standard. The variables chosen in training and assessment will need to reflect local industry and regional contexts.

What voluntary initiatives may be included in this standard?
Information programs seeking change in community behaviour, e.g., water pollution, water runoff and pest management, plans to fence, re-vegetate an area, proposals to change use of area, suggestions to farmers groups to change farming practices.

Which legislative requirements may be relevant?
Control of land clearing, use of pesticides and chemicals, water use and waste management, which may be current or future impact and may be local, State or Commonwealth legislation and regulations.

What level of impact may be included?
Minor visual impact, inconvenience, change in private lifestyle, change in business practices, or major in business and income.

How would change to management initiatives be carried out?
Through consultation, provision of information, negotiation, provision of alternative operating methods, and identification of people requiring individual support.

From where may community viewpoints come?
Indigenous people, migrants, women and men, industry sectors, and local government, and community groups.

What forms may information take?
Verbal information and advice on use, written information, both standard and specially prepared for specific situation, and audio-visual information.

What methods of communication might be relevant?
Formal and informal presentations, chairing meetings, leading discussion groups, and handling of strong views/resistant views and emotional reactions.

What evidence is required to demonstrate competence for this standard as a whole?
Competence in supporting group and community changes in resource management requires evidence that support for changes in resource management have occurred at group and/or community level according to community and agency guidelines and best practice procedures. The skills and knowledge required to support group and community changes in resource management must be transferable to a range of work environments and contexts. For example, this could include different groups and communities, change management approaches and resource management issues.
What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this unit are listed below:

Change management theories at individual and group level.
Meeting procedures.
Local networks and groups.
Community viewpoints and cultures.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, some complementary skills are required. These skills include the ability to:

Make formal and informal presentations.
Discuss issues with a range of community people from different perspectives and cultures, including strong viewpoints and personalities.
Manage minority viewpoints and interests.
Chair meetings.
Lead discussion groups.
Prepare materials that target specific issues, especially in plain English for diverse groups.

Are there other competency standards that could be assessed with this one?
This competency standard could be assessed on its own or in combination with other competencies relevant to the job function.

Essential Assessment Information
For information about

What processes should be applied to this competency standard?
There are a number of processes that are learnt throughout work and life, which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added. The questions below highlight how these processes are applied in this competency standard. Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process and 3 = perform, administer and design the process.
Communicating ideas and information
By discussing group and community resource management changes at meetings, or formally in writing with clients and stakeholders. (3)

Collecting analysing and organising information
Supporting group and community changes in resource management will require detailed information to be collected, analysed and organised by research and consultation. (3)

Planning and organising activities
Supporting group and community changes in resource management activities are planned and organised by convening meetings and disseminating information. (2)

Working with others and in teams
Supporting group and community changes in resource management will require development and management of work teams to achieve outcomes. (3)

Using mathematical ideas and techniques
Basic mathematical techniques could be applied. (1)

Solving problems
While supporting group and community changes in resource management, technical, organisational and cultural problems may arise requiring complex solutions. (3)

Using technology
Data gathering and information presentation technology may be required. (2)