Unit of competency Outline
Date retreived
22/07/2026 12:43 PM AWST
22/07/2026 12:43 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Implement knowledge management strategies
Implement knowledge management strategies
Unit of competency
National Code
ICTICT615
ICTICT615
State Code
OBT88
OBT88
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
15/01/2021
Nominal Hours
30
Description
This unit describes the skills and knowledge required to implement, monitor and review knowledge management strategies.The unit applies to those in senior Information and Communications Technology (ICT) roles including knowledge management and systems development teams.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Implement knowledge management system and procedures
- 1.1 Determine formal and informal incentives and reward policy for information knowledge sharing
- 1.2 Implement knowledge sharing policy according to organisational needs
- 1.3 Determine methods of contributing to the organisation’s knowledge management system
- 1.4 Determine user support strategies
- 1.5 Determine knowledge and information protection and security access levels
2. Maintain business knowledge base
- 2.1 Test input procedures and align to organisational needs
- 2.2 Collect and analyse data and align to organisational needs
- 2.3 Implement contingency measures and address non-aligned procedures and incorrect data capture
3. Review knowledge management system
- 3.1 Evaluate knowledge management system procedures against organisational requirements
- 3.2 Review organisational knowledge content for accuracy and currency
- 3.3 Determine and document required system improvements
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUU75 | ICTICT605 | Implement a knowledge management strategy | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BGJ5 | ICT60220 | Advanced Diploma of Information Technology | Qualification |
| BFF8 | ICT60120 | Advanced Diploma of Information Technology | Qualification |