Unit of competency Outline

Date retreived
22/07/2026 8:06 PM AWST

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Implement a knowledge management strategy

Implement a knowledge management strategy

Unit of competency
National Code
ICTICT605
State Code
AUU75
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
16/09/2015
Nominal Hours
30
Description
This unit describes the skills and knowledge required to implement, monitor and review knowledge management strategies.It applies to individuals who work in senior information and communications technology (ICT) roles in knowledge management and systems development teams.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Implement knowledge management system and procedures
  • 1.1 Foster a culture of sharing knowledge within the business through a system of formal and informal incentives and rewards
  • 1.2 Implement policy and procedures for capturing knowledge within the organisation according to the business knowledge management strategy, and integrate this knowledge into existing business processes to change the enterprise processes
  • 1.3 Model methods of contributing to the organisation's knowledge management system, and provide learning and development opportunities for staff to assist them to contribute and provide feedback
  • 1.4 Provide coaching, mentoring and ongoing support to staff in accessing and using the organisation's knowledge management system according to the business knowledge management strategy
  • 1.5 Manage protection and security of knowledge or information and levels of access according to organisational requirements
2. Maintain business knowledge base
  • 2.1 Monitor input procedures to ensure that sources are tapped and knowledge is captured according to the business knowledge management strategy, and to ensure the effectiveness of accurate data capture
  • 2.2 Collect and analyse data on access and use of the knowledge management system to determine the organisation's strategic use of knowledge
  • 2.3 Implement contingency measures to address shortfalls in the knowledge management system and procedures, according to level of responsibility and authority
3. Review knowledge management system and procedures
  • 3.1 Evaluate the knowledge management system and procedures to ensure they meet the needs of clients, organisational aims, objectives and standards
  • 3.2 Periodically review the organisational knowledge content for accuracy and currency to ensure that it remains in line with organisational requirements
  • 3.3 Identify improvements to the system and to the organisation's strategic use of knowledge in consultation with users, and prepare a cost-benefit analysis with recommendations
No information
No information
Replaces
State Code National Code Title Type
D7902 ICAICT605A Implement a knowledge management strategy Unit of competency
Replaced By
State Code National Code Title Type
OBT88 ICTICT615 Implement knowledge management strategies Unit of competency
State Code National Code Title Type
AWA0 ICT60115 Advanced Diploma of Information Technology Qualification