Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Policies and procedures
Work is carried out in accordance with workplace procedures, licensing requirements and legislative requirements
Workplace information
Workplace information can include:
Standard Operating Procedures (SOPs)
workplace policy and procedures in regard to stock control procedures
specifications
work notes
instructions or verbal direction from manager, supervisor or senior staff
Cellar door outlet
A cellar door outlet is a tasting and sales operation open to the public conducted by a winemaking enterprise. The size, type and location of the sales or distribution outlet or function may vary


Stock
Stock may include:
wines and spirits from the cellar door company’s own range
wine and other products and merchandise from other producers or enterprises
Staff
Staff in cellar door operation may:
be full time, part time or casual
include staff who work in other areas of the enterprise
Information systems
Information systems may be:
print or screen based
Equipment
Equipment may be:
electronic or manual and should include that which is required to perform stock control procedures according to workplace policies and procedures
Materials
Materials may vary and may include:
sales orders
internal workplace transfer documentation
stock sheets
Stock recording
Stock recording may be:
manual or electronic
Stocktake
Stocktake may be:
cyclical or compliance driven
Stock control
Cellar door stock control may include:
checking incoming or existing stock and special orders
Stock handling
Stock may be moved:
manually or mechanically
Suppliers
Suppliers may be:
external or internal to the enterprise (e.g. a warehouse)
Production destination
Product destinations may be:
external (e.g. customers)
internal to the enterprise (e.g. another department)

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competency in this unit must be achieved in accordance with food safety standards and regulations.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of ability to:
ensure incoming goods are received, unpacked, checked and stored correctly
correctly undertake pricing, coding and tagging, if required
follow correct stocktaking procedures
monitor, rotate and re-order stock as required
ensure stock returns to suppliers are dispatched correctly and required documentation completed.
Context of and specific resources for assessment
Assessment must occur in a real or simulated workplace where the assessee has access to:
personal protective clothing and equipment as required
work procedures. including advice on company practices, safe work practices, food safety, quality and environmental requirements
instructions, information, specifications and schedules as required
equipment, services and corresponding information as required
products and materials as required
internal and external customers and suppliers as required
cleaning procedures, materials and equipment as required
documentation and recording requirements and procedures.
Method of assessment
This unit should be assessed together with core units and other units of competency relevant to the function or work role.
Guidance information for assessment
To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.