Unit of competency Outline

Date retreived
22/07/2026 2:12 PM AWST

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Provide and present wine tourism information

Provide and present wine tourism information

Unit of competency
National Code
FBPCDS2002
State Code
OAM03
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
18/12/2018
View on TGA
State Implementation and Classification
Approved Date
18/04/2019
Field of Education
080701 - Tourism
Original Release Date
18/04/2019
Nominal Hours
60
Description
This unit of competency describes the skills and knowledge required to provide and present relevant and accurate tourist information to winery visitors on wine products, wine growing, local history, and workplace facilities.The unit applies to individuals who work in cellar door operations of wineries or distilleries. Individuals generally work under supervision but have some autonomy and accountability for their own work. All work must be carried out to comply with workplace procedures, according to state/territory health and safety, and food safety regulations, legislation and standards that apply to the workplace.No occupational licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Provide general overview of the Australian wine industry
  • 1.1 Provide a brief history of Australian viticulture and wine production to visitors on request
  • 1.2 Identify the main wine grape growing regions of Australia and explain distinguishing features in response to visitor enquiries
  • 1.3 Describe the position of Australian wines in relation to world markets
  • 1.4 Explain the risk from visitors bringing phylloxera into quarantine areas and describe procedures for controlling and minimising this risk
  • 1.5 Identify and comply with workplace requirements for visitor access, health and safety in the workplace and the provision of information
2. Provide general regional information
  • 2.1 Identify and describe grape varieties commonly grown in the region
  • 2.2 Explain the location of tourist information centre and other local tourist attractions to visitors and provide information about special events
  • 2.3 Provide a brief outline of local history to visitors
  • 2.4 Maintain current details about local facilities and provide to visitors on request
  • 2.5 Provide contact names and locations of local wineries to visitors on request
  • 2.6 Access and provide current local tourist information brochures and online information
3. Provide general information about the organisation and its products
  • 3.1 Provide a brief history of the organisation to visitors
  • 3.2 Explain the role of the cellar door operations within the workplace
  • 3.3 Identify the countries to which workplace products are exported and provide information about exported products to visitors
  • 3.4 Explain the Australian wine awards system to visitors and application to the workplace product range
  • 3.5 Explain key wine industry bodies, events and their functions to visitors
No information
No information
Replaces
State Code National Code Title Type
S7865 FDFCD2002A Promote wine tourism information Unit of competency