Unit of competency Outline

Date retreived
22/07/2026 7:44 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide mentoring

Provide mentoring

Unit of competency
National Code
MTMP3103B
State Code
D8977
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/07/2011
State Implementation and Classification
Approved Date
24/05/2013
Field of Education
120505 - Work Practices Programmes
Original Release Date
24/05/2013
Nominal Hours
10
Description
This unit covers the skills and knowledge required to act as a mentor to others in the workplace. Mentoring is a strategy to promote individual well-being in the workplace and to facilitate retention.
Notes
Elements and Performance Criteria
1. Establish mentoring relationship
  • 1.1. Areas for development are identified in line with organisational and individual requirements.
  • 1.2. Effective communication styles are used to develop trust, confidence and rapport.
  • 1.3. Mentoring arrangements on how the relationship will be conducted are made.
  • 1.4. Expectations and goals are agreed.
  • 1.5. Input from relevant personnel is sought if required.
2. Provide mentoring support
  • 2.1. Individual is assisted to identify and evaluate opportunities to achieve agreed goals and development activities.
  • 2.2. Personal experiences and knowledge are shared with the individual to assist in progress to agreed goals and development.
  • 2.3. A supportive environment is provided to allow the individual to develop towards the achievement of goals.
  • 2.4. Individual is encouraged to make decisions and take responsibility for the courses of action or solutions under consideration.
  • 2.5. Assistance and guidance are provided in a manner that allows the individual to retain responsibility for achievement of their goals.
3. Evaluate effectiveness of mentoring
  • 3.1. Changes in the mentoring relationship are recognised and openly discussed.
  • 3.2. Adjustments to the relationship are made to take account of the needs of both the mentor and the individual.
  • 3.3. Feedback from the individual and other relevant personnel is sought to identify and implement improvements.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
mentoring may include:
effective communication and problem-solving
individual and personal development
supporting 'at risk' personnel (e.g. new employees)
workplace relationships.
Communication skills may include:
applying numeracy skills to workplace requirements
being appropriately assertive
empathising
interpreting the needs of internal or external customers
listening and understanding
providing constructive feedback
reading and interpreting workplace documentation
sharing information
speaking clearly and directly
using negotiation and persuasion techniques
writing to audience needs.
Mentoring arrangements may include:
amount of time involved for both parties
confidentiality of information
identification of development opportunities
development plan towards achieving goals.
Relevant personnel may include:
human resources manager
OH&S personnel
supervisor or training manager
training or development officer
other members of the organisation.
Changes in the mentoring relationship may include:
achievement of goals and a decision to conclude the relationship
change in the dynamic of the relationship
identification of a need for assistance from others with different skills
inability of one party to continue participation.
Feedback on performance may include:
informal discussion
obtaining feedback from supervisors or colleagues
personal, reflective behaviour strategies
routine organisational methods for appraising performance.
Problem-solving skills may involve:
applying a range of strategies in problem-solving
developing practical and creative solutions to workplace problems
identifying opportunities and solutions that might not be obvious to others
listening to and resolving concerns in relation to workplace issues
showing independence and initiative in identifying problems
solving problems individually or in teams
using numeracy skills.
OH&S requirements may include:
enterprise OH&S policies, procedures and programs
OH&S legal requirements
Personal Protective Equipment (PPE) which may include:
coats and aprons
ear plugs or muffs
eye and facial protection
head-wear
lifting assistance
mesh aprons
protective boot covers
protective hand and arm covering
protective head and hair covering
uniforms
waterproof clothing
work, safety or waterproof footwear
requirements set out in standards and codes of practice.
Regulatory requirements may include:
animal welfare
award and enterprise agreements and relevant industrial instruments
commercial law including fair trading, trade practices
consumer law
corporate law, including registration, licensing, financial reporting
environmental and waste management
Equal Employment Opportunity (EEO), anti-discrimination and sexual harassment
Export Control Act
relevant industry codes of practice
relevant legislation from all levels of government that impact on business operations, especially in regard to OH&S and environmental issues, EEO, industrial relations and anti-discrimination
relevant regulations
requirements in the AS 4696:2007 Australian Standard for the Hygienic Production and Transportation of Meat and Meat Products for Human Consumption
federal, state and territory regulations regarding meat processing
taxation.
Workplace requirements may include:
access and equity principles and practice
anti-discrimination and related policy
business and performance plans
confidentiality and security requirements
enterprise ethical standards, values and obligations
enterprise-specific procedures, policies and plans
goals, objectives, plant, systems and processes
legal and organisational policy and/or guidelines and requirements
OH&S policies, procedures and programs
quality and continuous improvement processes and standards
Quality Assurance (QA) and/or procedures manuals
SOPs
work instructions.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
The meat industry has specific and clear requirements for evidence. A minimum of three forms of evidence is required to demonstrate competency in the meat industry. This is specifically designed to provide evidence that covers the demonstration in the workplace of all aspects of competency over time.
These requirements are in addition to the requirements for valid, current, authentic and sufficient evidence.

Three forms of evidence means three different kinds of evidence - not three pieces of the same kind. In practice it will mean that most of the unit is covered twice. This increases the legitimacy of the evidence.

All assessment must be conducted against Australian meat industry standards and regulations.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Competency must be demonstrated over time and under typical operating or production conditions for the enterprise.
Context of, and specific resources for assessment
Assessment must occur in the workplace and under normal production conditions.
Method of assessment
Recommended methods of assessment include:
interview with employee to evaluate mentor's skills
structured or unstructured simulations, case studies or scenarios
workplace referee, supervisor or third-party reports of performance over time.

Assessment practices should take into account any relevant language or cultural issues related to Aboriginality or Torres Strait Islander, gender, or language backgrounds other than English. Language and literacy demands of the assessment task should not be higher than those of the work role.
Guidance information for assessment
A current list of resources for this Unit of Competency is available from MINTRAC www.mintrac.com.au or telephone 1800 817 462.
Replaces
State Code National Code Title Type
W6739 MTMP3103A Provide mentoring Unit of competency
Replaced By
State Code National Code Title Type
AVW24 AMPX307 Provide mentoring Unit of competency