Unit of competency Outline
Date retreived
22/07/2026 7:59 AM AWST
22/07/2026 7:59 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work in a public sector environment
Work in a public sector environment
Unit of competency
National Code
PSPGEN144
PSPGEN144
State Code
ODX47
ODX47
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
080313 - Public And Health Care Administration
Original Release Date
08/07/2022
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to work as a trainee or new employee in the public sector.This unit applies to those commencing work in generalist or specialist roles across the public sector as part of a team and under supervision, performing routine tasks in familiar contexts.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Access and use legislation and guidelines.
- 1.1. Access legislation and guidelines common to employment in a public sector organisation.
- 1.2. Identify the key principles contained in the legislation and guidelines.
- 1.3. Clarify information to confirm own understanding.
- 1.4. Apply the principles contained in legislation and guidelines to individual workplace practice.
2. Access and use organisational information.
- 2.1. Identify staffing and organisational structures.
- 2.2. Identify and clarify procedures for dealing with staff in the organisation.
- 2.3. Identify procedures for dealing with clients.
- 2.4. Identify sources of assistance and types of assistance available from each source.
3. Work with diversity and inclusion.
- 3.1. Identify advantages of the differences between colleagues.
- 3.2. Use effective communication styles to respond to individual requirements.
- 3.3. Recognise personal strengths in work group contributions and use opportunities provided to develop new competencies.
- 3.4. Follow the requirements of inclusive work practices in accordance with organisational policies and procedures.
4. Investigate career options.
- 4.1. Identify personal working and learning styles, values and attitudes, and weigh against the requirements of current and potential work opportunities.
- 4.2. Identify and prioritise personal work goals.
- 4.3. Seek advice on future work and career options.
- 4.4. Identify a range of possible career paths.
- 4.5. Plan personal development to prepare for career options.
- 4.6. Seek and access learning opportunities in line with personal work goals.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWW02 | PSPGEN001 | Work in a public sector environment | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BHP2 | PSP20122 | Certificate II in Government | Qualification |
| AXA3 | DEF51115 | Diploma of Leadership | Qualification |
| AWZ6 | DEF21115 | Certificate II in Military Skills | Qualification |