Unit of competency Outline
Date retreived
22/07/2026 2:38 PM AWST
22/07/2026 2:38 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work in a public sector environment
Work in a public sector environment
Unit of competency
National Code
PSPGEN001
PSPGEN001
State Code
AWW02
AWW02
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080313 - Public And Health Care Administration
Original Release Date
21/07/2016
Nominal Hours
40
Description
This unit describes the skills required to work as a trainee or new employee in the public sector. It includes accessing and using legislation, guidelines and organisational information, working with a diverse range of people and investigating career options.This unit applies to those commencing work in generalist or specialist roles across the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work as part of a team under supervision, performing routine tasks in familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Access and use legislation and guidelines
- 1.1 Access the range of legislation and guidelines common to employment in a public sector organisation.
- 1.2 Identify the key principles contained in the legislation and guidelines.
- 1.3 Clarify information in order to confirm own understanding.
- 1.4 Apply the principles contained in legislation and guidelines to individual workplace practice.
2. Access and use organisational information
- 2.1 Identify the staffing and organisational structure.
- 2.2 Identify and clarify procedures for dealing with staff at all levels of the organisation.
- 2.3 Identify procedures for dealing with clients.
- 2.4 Identify sources of assistance and types of assistance available from each source.
3. Work with diversity
- 3.1 Demonstrate appreciation of the differences between colleagues through workplace behaviour.
- 3.2 Use effective communication styles to take account of workplace diversity and reflect the principles of emotional intelligence.
- 3.3 Make contribution to the workgroup to utilise personal strengths and take any opportunities provided to develop new competencies.
- 3.4 Meet the requirements of multicultural awareness and anti discrimination legislation.
4. Investigate career options
- 4.1 Identify personal working and learning styles, values and attitudes and weigh against the requirements of current and potential work opportunities.
- 4.2 Identify and prioritise personal work goals.
- 4.3 Seek advice on future work/career options.
- 4.4 Identify a range of possible career paths and undertake initial planning to map out broad competency areas and experiences required to pursue them.
- 4.5 Plan personal development to prepare for career options.
- 4.6 Seek and access learning opportunities in line with personal work goals.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7990 | PSPGOV201B | Work in a public sector environment | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| ODX47 | PSPGEN144 | Work in a public sector environment | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZX4 | PSP20116 | Certificate II in Government | Qualification |
| AXA3 | DEF51115 | Diploma of Leadership | Qualification |