Unit of competency Outline

Date retreived
22/07/2026 3:14 PM AWST

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Establish and manage a recovery centre

Establish and manage a recovery centre

Unit of competency
National Code
PUAEMR034
State Code
OCZ86
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/02/2021
View on TGA
State Implementation and Classification
Approved Date
16/06/2021
Field of Education
080313 - Public And Health Care Administration
Original Release Date
16/06/2021
Nominal Hours
35
Description
This unit of competency involves the skills and knowledge required to establish and manage a recovery centre to provide comprehensive recovery services. It includes establishing a recovery centre, managing human resources and physical resources, coordinating information flow and recovery services and managing recovery centre closure and transition to mainstream services.The mix of recovery and/or outreach services provided may change throughout the life of a centre to reflect a changing emphasis from short term relief to long term recovery. This may involve management of centre infrastructure, promotion of the centre, management of personnel in a stressful environment, coordination of service providers and the management of administration, information and financial requirements. The unit applies to personnel with responsibility for managing a recovery centre.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Establish recovery centre
  • 1.1 Recovery plans, arrangements and procedures are located and implementation is agreed upon by entities
  • 1.2 Recovery centre useability is assessed in consultation with lead organisation, recovery coordinator and/or committee for scale of emergency and possible impacts
  • 1.3 Initial resource needs for the recovery centre are assessed and suppliers are selected
  • 1.4 Financial and administrative procedures and task delegations are clarified and approved
  • 1.5 Links with existing and emerging entities are established in consultation with lead organisation, recovery coordinator and/or committee to determine the level of involvement with the recovery centre
  • 1.6 Regular communication with the recovery committee manager and entities is established and maintained
  • 1.7 Centre layout is designed and/or organised to optimise efficiency, privacy, security and safety of personnel and the public
2 Manage human resources sustainably
  • 2.1 Capacity and capability of available personnel is assessed and roles and responsibilities are assigned
  • 2.2 Regular operational briefings are provided to update personnel
  • 2.3 Screening, inducting and integrating new personnel is established
  • 2.4 Monitoring wellbeing within the recovery centre is implemented in accordance with organisational policies and procedures
  • 2.5 Contingency plans and rosters for personnel are adjusted to meet changing needs and circumstances
3 Manage physical resources
  • 3.1 Recovery centre assets register is established and maintained
  • 3.2 Recovery centre maintenance is organised and regularly reviewed
  • 3.3 Records of consumables and equipment used are maintained
  • 3.4 Expenditure is tracked and administered in accordance with organisational financial procedures
  • 3.5 Risks are regularly assessed and contingency plans are developed for expansion and back up of resources
4 Coordinate information flow onrecovery services
  • 4.1 Entities are identified and a communication plan is developed and distributed
  • 4.2 Accurate and timely service delivery information is provided to entities and the community
  • 4.3 Community information is received, analysed and reported to the recovery coordinator
  • 4.4 Key decisions, rationale and service activity levels are recorded to enable evaluation and reporting
  • 4.5 Arrangements for the management of media and VIP visits are implemented
5 Manage recovery centre closure and transition to mainstream services
  • 5.1 Transition of recovery centre arrangements are negotiated and publicised to the community, lead organisation, entities, recovery coordinator and/or committee
  • 5.2 Files and information records are verified, updated and retained, as required
  • 5.3 Statistical and financial reporting of recovery services delivered is prepared and provided to relevant entities
  • 5.4 Equipment and materials audit is undertaken against the recovery centre assets register, damages and losses are reported and resources are released or returned to providers
  • 5.5 Operational debriefing is implemented
  • 5.6 Arrangements to ensure smooth closure of the recovery centre are made in consultation with lead organisations, and agencies, recovery coordinator and/or committee
  • 5.7 Evaluation report is completed on recovery service delivery and is provided to lead organisations and agencies
No information
No information
Replaces
State Code National Code Title Type
OAZ21 PUAEMR015 Establish and manage a recovery centre Unit of competency