Unit of competency Outline

Date retreived
22/07/2026 7:44 AM AWST

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Manage on-site event operations

Manage on-site event operations

Unit of competency
National Code
SITEEVT028
State Code
OEA28
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/06/2022
View on TGA
State Implementation and Classification
Approved Date
18/10/2022
Field of Education
080319 - Hospitality Management
Original Release Date
18/10/2022
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to manage on-site operational activities for the production of events. It requires the ability to finalise operational plans, oversee event set-up, execution and break-down, and evaluate the operational success of events.This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to event coordinators and managers as well as venue duty, front of house and operations managers who operate independently, and are responsible for operational decisions. They may work in event management companies, in event venues, or in organisations that organise their own events.The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Finalise event preparations.
  • 1.1. Check final arrangements for event and address discrepancies or outstanding matters.
  • 1.2. Analyse event requirements and develop plans and procedures for event production.
  • 1.3. Prepare and collate operational documentation to facilitate effective on-site management and distribute to relevant personnel.
  • 1.4. Develop and provide event briefings to relevant personnel in advance of event.
  • 1.5. Minimise use of printed materials and maximise electronic transmission of documents to reduce waste.
2. Oversee event set-up.
  • 2.1. Establish on-site contact with contractors and reconfirm all requirements.
  • 2.2. Assess all aspects of event set-up against prearranged service agreements and check for safety and ease of attendee access.
  • 2.3. Identify deficiencies and discrepancies and take prompt action to resolve.
  • 2.4. Conduct final briefing on event operational details, including communication and control mechanisms.
3. Monitor event operation.
  • 3.1. Monitor event operation through observation and communication with relevant personnel to ensure effective delivery of services.
  • 3.2. Identify and quickly evaluate operational problems as they arise and take prompt action to resolve.
  • 3.3. Monitor compliance with environmental and social sustainability procedures to ensure minimal impacts.
  • 3.4. Liaise with client throughout event to ensure satisfaction with service delivery and make necessary adjustments.
4. Oversee event break-down.
  • 4.1. Ensure event break-down is completed according to agreements.
  • 4.2. Check and sign invoices according to contractor agreements.
  • 4.3. Debrief relevant personnel to improve future event service delivery.
5. Evaluate operational success of event.
  • 5.1. Obtain feedback from customers and seek input from personnel and contractors on event operations.
  • 5.2. Reflect on and evaluate operational problems.
  • 5.3. Provide recommendations for improvements to future event management practices.
No information
No information
Replaces
State Code National Code Title Type
AWS48 SITEEVT010 Manage on-site event operations Unit of competency