Unit of competency Outline

Date retreived
22/07/2026 9:56 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Conduct, balance and secure financial transactions

Conduct, balance and secure financial transactions

Unit of competency
National Code
TLIP2038
State Code
AVI15
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
19/10/2015
View on TGA
State Implementation and Classification
Approved Date
23/02/2016
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
23/02/2016
Nominal Hours
20
Description
This unit involves the knowledge and skills required to communicate with customers and to operate a range of point-of-sale equipment to perform sales transactions, and to balance and reconcile a register or terminal.It involves conducting transactions, clearing the register, counting money, calculating noncash transactions, and reconciling and recording takings. This unit applies to frontline staff working under some supervision and requires the application of organisational policy and procedures in undertaking work tasks.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Operate point-of-sale equipment
  • 1.1 Point-of-sale equipment is operated in accordance with design specifications
  • 1.2 Point-of-sale terminal is opened and closed in accordance with organisational policies and procedures
  • 1.3 Point-of-sale terminal is cleared and tender is transferred in accordance with organisational policies and procedures
  • 1.4 Cash handling is conducted in accordance with organisational security procedures
  • 1.5 Supplies of change and cash float are maintained in point-of-sale terminal in accordance with organisational policies and procedures
  • 1.6 Records of transaction errors are recorded in accordance with organisational policies and procedures
  • 1.7 Adequate supplies of dockets, vouchers and point-of-sale documents are maintained
2 Perform point-of-sale transactions
  • 2.1 Point-of-sale transactions are completed in accordance with organisational policies and procedures, and relevant legislation
  • 2.2 Organisational procedures for cash and non-cash transactions are identified and applied
  • 2.3 Organisational policies and procedures for exchanges and returns are identified and applied
  • 2.4 Information is entered correctly into point-of-sale equipment
  • 2.5 Total price and amount of cash received is verbally stated and correct change is tendered
3 Complete sales
  • 3.1 Relevant documentation is completed in accordance with organisational policies and procedures
  • 3.2 Sales transactions are processed in a timely manner in accordance with organisational policies and procedures
4 Remove takings from register or terminal
  • 4.1 Register or terminal is balanced at designated times in accordance with organisational policies and procedures
  • 4.2 Cash float is separated from takings prior to balancing and is secured in accordance with organisational policies and procedures
  • 4.3 Change is supplied to register or terminal in accordance with organisational policies and procedures
  • 4.4 Register or terminal reading or printout is obtained and interpreted
  • 4.5 Cash and non-cash documents are removed and secured in accordance with organisational policies and procedures
5 Reconcile takings
  • 5.1 Cash is counted accurately
  • 5.2 Non-cash documents are calculated accurately
  • 5.3 Balance between register or terminal reading and sum of cash and non-cash transactions is determined correctly and recorded in accordance with organisational policies and procedures
  • 5.4 Discrepancies between register or terminal reading and sum of cash are determined correctly and recorded in accordance with organisational policies and procedures
No information
No information
Replaces
State Code National Code Title Type
WI840 TLIP2038A Conduct, balance and secure financial transactions Unit of competency
State Code National Code Title Type
BDR9 TLI22318 Certificate II in Rail Customer Service Qualification
AWR1 TLI22315 Certificate II in Rail Customer Service Qualification