Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:
apprehension and powers of arrest
Australian standards and quality assurance requirements
counter-terrorism
crowd control and control of persons under the influence of intoxicating substances
force continuum, use of force guidelines
general 'duty of care' responsibilities
inspection of people and property, and search and seizure of goods
licensing or certification requirements
privacy and confidentiality
relevant commonwealth, state and territory legislation, codes and national standards for:
anti-discrimination
cultural and ethnic diversity
environmental issues
equal employment opportunity
industrial relations
OHS
relevant industry codes of practice
trespass and the removal of persons
use of restraints and weapons:
batons
firearms
handcuffs
spray.
Organisational requirementsmay relate to:
access and equity policy, principles and practice
business and performance plans
client service standards
code of conduct
code of ethics
communication channels and reporting procedures
documentation systems, procedures and processes
emergency and evacuation procedures
employer and employee rights and responsibilities
legal and organisational policy and procedures including personnel practices and guidelines
legislation relevant to the operation, incident or response
OHS policies, procedures and programs
organisational goals, objectives, plans, systems and processes
policies and procedures relating to own role, responsibility and delegation
quality and continuous improvement processes and standards
resource parameters.
Emergency scenarios may include:
emergencies eg fire, scenes of crime, accidents
hazardous situations eg physical, chemical, electrical, psychological, biological
threats eg bombs, sabotage.
Relevant personsmay include:
building manager
clients
colleagues
emergency services personnel eg fire, ambulance, police, army bomb disposal unit
fire wardens
supervisor.
Notificationmay be made by:
dedicated communications link
direct alarm link
telephone and mobile phone
two-way radio (portable and installed).
Hazardsmay include:
blocked stairway exits
falling debris
incorrect or insufficient information on evacuation procedures
smoke inhalation.
Risk control measuresmay involve:
evacuating the premises
isolating and removal of risk
isolating area of potential risk
notifying relevant emergency services agencies
providing access for emergency services
provision of first aid
request for support and assistance
restraint of person
use of negotiation techniques.
Evacuation of premisesmay be:
by designated alternative routes
by prescribed primary routes
to designated assembly point.
Documentation may include:
activity logs
incident reports
request for assistance forms
review and feedback of evacuation policy and procedures.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
accurately planning and completing an evacuation of premises including maintaining related documentation
assessing a variety of potentially dangerous situations requiring the movement of persons
conducting evacuation drills and following emergency procedures in compliance with emergency services requirements
implementing plans and procedures to control the movement of persons including persons with reduced mobility
selecting and using appropriate security equipment throughout evacuation.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to a registered provider of assessment services
access to a suitable venue and equipment
access to plain English version of relevant statutes and procedures
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency could be assessed using the following methods of assessment:
observation of processes and procedures
questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.