Unit of competency Outline

Date retreived
23/07/2026 3:02 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Contribute to client flow and client information management in medical imaging

Contribute to client flow and client information management in medical imaging

Unit of competency
National Code
HLTMI301A
State Code
WB980
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
11/07/2011
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
11/07/2011
Nominal Hours
35
Description
DescriptorThis unit of competency describes the skills and knowledge required by the worker to support the efficient and timely flow of clients through a medical imaging unit that can be hospital or community based
Notes
Elements and Performance Criteria
1. Monitor procedure list to ensure best flow of clients
  • 1.1 Use the facility information management system to input client data and information according to instructions from a medical imaging professional
  • 1.2 Communicatewith relevant stakeholders about client appointment times and availability according to instructions from a medical imaging professional
  • 1.3 Answer questions about scheduling and specified client preparation requirements, referring all questions outside specified areas to relevant medical imaging professional
  • 1.4 Liaise with office staff about client bookings, cancellations and rescheduling according to instructions from a medical imaging professional
  • 1.5 Liaise with relevant parties about client transport requirements according to instructions from a medical imaging professional
  • 1.6 Liaise with the relevant medical imaging professional about client flow requirements
  • 1.7 Identify referral sources and client information requirements for the medical imaging process
  • 1.8 Gather and process demographic client information prior to the medical imaging procedure
  • 1.9 Process and dispatch medical imaging results accurately, according to a series of checking mechanisms to ensure the correct result is assigned to the correct client
2. Contribute to preparations for medical imaging procedure
  • 2.1 Check accuracy of client identification and information according to organisation protocols and report any issues of concern appropriately
  • 2.2. Complete a client preliminary interview where appropriate and according to instructions from a medical imaging professional
  • 2.3 Identify special needs of clients (limited to those identified in the Range Statement) and respond to and report according to organisation protocols and instructions from a medical imaging professional
  • 2.4 Assist clients to change into gowns and/or scrubs where necessary
  • 2.5 Escort clients to and from examination rooms
  • 2.6 Assist with additional preparations, as required within scope of responsibility and under the direction of a medical imaging professional
  • 2.7 Obtain and collate results of previous relevant imaging and pathology according to organisation policy and guidelines
3. Respond to client needs and reactions
  • 3.1 Provide assurance and support to anxious clients within scope of responsibility and report to the medical imaging professional
  • 3.2 Respond to and report challenging client behaviour in manner consistent with organisation protocols
  • 3.3 Report any other observations of concern about client status according to organisation protocols
4. Work safely in a medical radiation environment
  • 4.1 Use individual work practices in a manner consistent with radiation protection principles
  • 4.2 Comply with organisation's radiation management plan
  • 4.3 Use required personal protective equipment and personal monitoring in the medical imaging environment
  • 4.4 Comply with all safety signs in the medical imaging environment
  • 4.5 Report any concerns about radiation safety according to organisation protocols
5. Handle client information in a responsible manner
  • 5.1 Use the facility information management system to input client data and information
  • 5.2 Scan medical imaging requests and other client data into the client data system
  • 5.3 Input client demographics into digital imaging system
  • 5.4 Print films and produce CDs, where necessary
  • 5.5 Send imaging requests by facsimile as required
  • 5.6 Reconcile client information with other systems in line with organisation protocols
  • 5.7 Input examination completion statistics according to instructions from a medical imaging professional
  • 5.8 Apply language specific to medical imaging when dealing with client data and information
6. Maintain information in a responsible manner
  • 6.1 File client information according to organisation protocols
  • 6.2 Organise client imaging data for clinical meetings
  • 6.3 Contribute to the maintenance of accurate copies of other relevant documents, such as telephone lists, according to organisation requirements
  • 6.4 Maintain client data and information in a manner that ensures confidentiality and is consistent with quality requirements
No information
No information
Replaced By
State Code National Code Title Type
WD186 HLTMI301B Contribute to client flow and client information management in medical imaging Unit of competency
No information