Unit of competency Outline

Date retreived
23/07/2026 3:07 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Retail fresh, frozen and live seafood

Retail fresh, frozen and live seafood

Unit of competency
National Code
SFIDIST202C
State Code
D9286
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/07/2011
State Implementation and Classification
Approved Date
01/03/2012
Field of Education
080501 - Sales
Original Release Date
01/03/2012
Nominal Hours
15
Description
This unit of competency involves setting up, serving from and packing up a retail display of fresh, frozen and live seafood (units specific for holding live aquatic animals can be selected from aquaculture stream). This involves assessing seafood freshness, demonstrating skill in putting together a display that attracts customers but ensures that the product is at the correct temperature without any cross-contamination, and serving customers. This unit does not deal with generic skills (non-seafood) that are required for retailing. Licensing, legislative, regulatory or certification requirements may apply to this unit. Therefore it will be necessary to check with the relevant state or territory regulators for current licensing, legislative or regulatory requirements before undertaking this unit.
Notes
Elements and Performance Criteria
1. Set up display
  • 1.1. Appropriate PPE is worn.
  • 1.2. Seafood is taken from chiller, assessed for freshness and suitability, and prepared for retail display.
  • 1.3. Product identified as unsuitable is set aside for disposal.
  • 1.4. Temperature of product in retail display is checked to ensure conformity with food regulations.
  • 1.5. Display is checked to ensure that no cross-contamination occurs between raw and cooked products.
  • 1.6. Price tickets are prepared to show the correct name and price and are clean before being placed on the display.
  • 1.7. Live product is placed in tanks, and water quality monitored and maintained to set requirements of the species.
2. Maintain display
  • 2.1. Product temperature is monitored to ensure that it is within the required range.
  • 2.2. Fresh product is kept moist and attractive.
  • 2.3. Ice and water used on fresh product is potable according to food regulations.
  • 2.4. Display is checked and adjusted, if necessary.
  • 2.5. Display of frozen product is checked to ensure that all products are within its use-by-date and is placed below the freezer unit's load line, according to manufacturer instructions.
  • 2.6. Live product display tanks are checked to ensure all dead and dying fish are removed, and water quality is appropriate for the species.
  • 2.7. Faults in refrigeration, tank and other equipment, are reported to the appropriate person.
3. Serve customers
  • 3.1. Product knowledge is demonstrated in all communications with customer, in regard to shelf life and suggested cooking methods.
  • 3.2. Product is trimmed, skinned or scaled to order.
  • 3.3. Product is handled, weighed, wrapped and packaged.
4. Pack up and clean up
  • 4.1. Product is removed from retail display and freshness and suitability for sale is assessed, and unsuitable product disposed of.
  • 4.2. Price tags are removed and cleaned.
  • 4.3. The empty retail display and fresh product preparation areas are cleaned to ensure food regulations are met.
  • 4.4. Live tank displays are cleaned to maintain water quality
  • 4.5. Stocktake of fresh, live and frozen product is undertaken.
  • 4.6. Use-by-dates on packaged fresh and frozen product are checked and out-of-date product disposed of.
  • 4.7. Product is placed in chiller and freezer storage rooms in appropriate areas.
  • 4.8. Product held overnight in chillers is re-iced, as necessary.
  • 4.9. Identification and traceability of unpackaged fresh and live product is maintained.
  • 4.10. Refrigerated storage rooms are cleaned.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant government regulations, licensing and other compliance requirements may include:
biosecurity, translocation and quarantine
Australian Quarantine Inspection Service (AQIS) and other import requirements
business or workplace operations, policies and practices
correct marketing names and labelling
ESD principles, environmental hazard identification, risk assessment and control
fisheries or aquaculture regulations, permits and licences
food safety, Hazard Analysis Critical Control Point (HACCP), hygiene and temperature control along chain of custody
health and welfare of aquatic animals
OHS hazard identification, risk assessment and control.
OHS guidelines may include:
appropriate workplace provision of first aid kits and fire extinguishers
clean, uncluttered, hygienic workplace
codes of practice, regulations and/or guidance notes which may apply in a jurisdiction or industry sector
enterprise-specific OHS procedures, policies or standards
hazard and risk assessment of workplace, maintenance activities and control measures
induction or training of staff, contractors and visitors in relevant OHS procedures and/or requirements to allow them to carry out their duties in a safe manner
OHS training register
safe lifting, carrying and handling techniques, including manual handling, and the handling and storage of hazardous substances
safe systems and procedures for work, including fall protection, confined space entry and the protection of people in the workplace
systems and procedures for the safe maintenance, of property, machinery and equipment, including hydraulics and exposed moving parts
the appropriate use, maintenance and storage of PPE.
Food safety and hygiene regulations and procedures may include:
Australian Shellfish Sanitation program
display, packaging and sale of food, including seafood and aquatic products
equipment design, use, cleaning and maintenance
handling and disposal of condemned or recalled seafood products
HACCP, food safety program, and other risk minimisation and quality assurance systems
location, construction and servicing of seafood premises
people, product and place hygiene and sanitation requirements
Primary Products Standard and the Australian Seafood Standard (voluntary)
processing, further processing and preparation of food, including seafood and aquatic products
product labelling, tracing and recall
receipt, storage and transportation of food, including seafood and aquatic products
requirements set out in Australian and New Zealand Food Authority (ANZFA) Food Standards Code and state and territory food regulations
temperature and contamination control along chain of custody.
ESD principles may include:
controlling effluents, chemical residues, contaminants, wastes and pollution
improving energy efficiency
increasing use of renewable, recyclable and recoverable resources
minimising noise or odour emissions
reducing emissions of greenhouse gases
reducing energy use
reducing use of non-renewable resources
undertaking environmental hazard identification, risk assessment and control
using and recycling of water, and maintaining water quality.
PPE may include:
gloves
insulated protective clothing for freezers or chillers and refrigeration units
non-slip or other safety footwear
protective hair, beard and boot covers
uniforms or overalls.
Product may include:
cleaned crabs
crustacean species
fish cutlets
fish fillets
fish species
fish - gilled, gutted and butterfly-cut
headed prawns
headed, peeled and de-veined prawns
molluscan species
slice sashimi
split lobsters
squid/octopus cleaned.
Equipment may include:
cleaning chemicals
cleaning equipment
display trays, thongs and nets
fish boxes
fish tubs
ice machines for potable ice
knives and sharpening stone/steel
live fish tanks
price tickets
refrigerated display units
scales (electronic and mechanical)
thermometers or other temperature measuring devices.
Product knowledge may include:
assessment of spoilage, defects and parasites
cooking methods, such as grilling, barbecuing, baking, steaming and deep frying
correct marketing name
handling, wrapping and packaging
harvest or fishing area
legal length
potential food safety hazards
presentation of product
prohibited species
seasonality
shelf life of fresh or frozen product
water quality requirements for live animals
state and territory food regulations.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment evidence required to demonstrate competence in this unit
Assessment must confirm the ability to:
comply with enterprise procedures and food regulations
identify suitable product
set up, maintain, pack and serve from retail display courteously and knowledgeably so that customer's needs are met.

Assessment must confirm knowledge of:
common fish defects, diseases and parasites
degree of freshness and spoilage for a particular species/product, such as sashimi
food regulations for the preparation and display of product
species harvest or fishing area, seasonality and cooking methods
species identification.
Context of and specific resources for assessment
Assessment is to be conducted at the workplace or in a simulated work environment.

The setting up and maintaining of a retail display must have at least one (1) sample of each of the following seafood:
fresh fish
raw and cooked crustaceans
opened oysters.

Product knowledge must address at least four (4) common fish species, two (2) common crustaceans and two (2) common molluscs.

Resources for assessment may include:
packaging materials
range of retail outlets for site visits
refrigerated storage rooms
seafood cleaning and filleting facility
seafood products
temperature measuring devices.
Method of assessment
The following assessment methods are suggested:
demonstrating customer service, including product knowledge through actual or simulated work activities
demonstrating correct use of electronic scales and packaging of purchased seafood
project involving the setting up and maintaining of a seafood retail display
written or oral short-answer tests.
Guidance information for assessment
This unit may be assessed holistically with other units within a qualification.
Replaces
State Code National Code Title Type
S4258 SFIDIST202B Retail fresh, frozen and live seafood Unit of competency
Replaced By
State Code National Code Title Type
OAR33 SFISAD202 Retail seafood Unit of competency