Unit of competency Outline
Date retreived
22/07/2026 8:35 AM AWST
22/07/2026 8:35 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate and maintain ICT work teams
Coordinate and maintain ICT work teams
Unit of competency
National Code
ICTICT412
ICTICT412
State Code
AUU34
AUU34
TGA Status
Deleted
Deleted
DTWD Status
Transition (Deleted)
Transition (Deleted)
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080303 - Human Resource Management
Original Release Date
16/09/2015
Nominal Hours
25
Description
This unit describes the skills and knowledge required to establish and manage work teams and their performance in an information and communications technology (ICT) environment.It applies to individuals who are competent in a wide range of general information and communications technologies (ICT) and work in a management capacity within a small to medium enterprise (SME).No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish team
- 1.1 Select and identify suitable team members for a particular project or problem
- 1.2 Secure agreement from appropriate persons for release of team members
- 1.3 Identify the type of work team
- 1.4 Determine time allocation for team members to suit team operations or nature of the project or problem
- 1.5 Define team and individual responsibilities
- 1.6 Define how team performance will be measured
2. Coordinate team
- 2.1 Clarify and plan tasks in consultation with the team
- 2.2 Allocate tasks appropriately
- 2.3 Determine and apply motivational factors
- 2.4 Represent the team at meetings
- 2.5 Work with team members to manage interpersonal conflict
3. Conduct team activities and review team performance
- 3.1 Regularly review team performance against objectives and take corrective action where necessary
- 3.2 Regularly communicate with the team on policies, plans and other matters affecting the team
- 3.3 Seek the input of team members during the decision making process
- 3.4 Consult the team regarding proposed workplace changes and improvements to processes
- 3.5 Recognise team and individual achievement
- 3.6 Validate team objectives against targets
- 3.7 Determine ongoing nature of the team and either disband, select new objective, incorporate new team members or change team profile
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D7874 | ICAICT412A | Coordinate and maintain IT work teams | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVZ7 | ICT41015 | Certificate IV in Computer Systems Technology | Qualification |
| BEH4 | ICT40118 | Certificate IV in Information Technology | Qualification |
| AWB5 | ICT40115 | Certificate IV in Information Technology | Qualification |
| AWD1 | ICT40715 | Certificate IV in Systems Analysis and Design | Qualification |