Unit of competency Outline

Date retreived
22/07/2026 12:47 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Register policy

Register policy

Unit of competency
National Code
FNSPIM407
State Code
AUS56
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
16/09/2015
Nominal Hours
25
Description
This unit describes the skills and knowledge required to effectively assess and register a personal injury insurance policy.It applies to individuals who have well-developed skills and specific knowledge of the underwriting sector. They often work independently, within their scope of authority and have responsibilities for accurately managing information.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Classify service requests
  • 1.1 Acknowledge client’s enquiry to enable delivery of service in accordance with organisational operating procedures and legislative requirements
  • 1.2 Gather client information to enable appropriate action to be taken
  • 1.3 Take appropriate action, including providing cover note, quotation or further information on first contact, and update records according to organisational procedures and legislative requirements
  • 1.4 Advise client on action taken in timely manner, in appropriate form and style and in unambiguous way
2. Check application form for completion
  • 2.1 Check application form thoroughly according to organisational procedures and legislative requirements
  • 2.2 Determine and address further information requirements according to organisational procedures and legislative requirements
3. Conduct environmental scan
  • 3.1 Identify appropriate sources of further information to enable efficient collection of further data
  • 3.2 Protect confidentiality of parties from which further information is obtained
  • 3.3 Obtain all further information within specified timeframes
  • 3.4 Assess information to determine predominant activity
  • 3.5 Clarify any issues with client
  • 3.6 Assign most appropriate industry classification
4. Enter data into system to calculate premium
  • 4.1 Accurately cross-check information to verify input data
  • 4.2 Clearly and accurately record information on register following organisational procedures and legislative requirements
  • 4.3 Send policy information to relevant parties within timeframes to comply with legislation and organisational communication procedures
No information
No information
Replaces
State Code National Code Title Type
D4284 FNSPIM407A Register policy Unit of competency