Unit of competency Outline

Date retreived
22/07/2026 12:55 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Support the management of obstructive sleep apnoea

Support the management of obstructive sleep apnoea

Unit of competency
National Code
SIRCHCS001
State Code
AWX77
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
31/03/2016
State Implementation and Classification
Approved Date
13/09/2016
Field of Education
080501 - Sales
Original Release Date
13/09/2016
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to advise on, trial, recommend and supply Continuous Positive Airway Pressure (CPAP) equipment and provide ongoing support to customers who are self-managing medically diagnosed sleep apnoea. It requires the ability to identify and act on triggers for referral to a pharmacist for therapeutic advice.This unit applies to pharmacy assistants working in community pharmacies. They work with some independence, under general supervision and guidance from others, but ultimately under the supervising pharmacist.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify customer needs.
  • 1.1.Follow organisational procedures to respect and protect customer privacy.
  • 1.2.Use questions and actively listen to confirm customer requirements for CPAP equipment.
  • 1.3.Confirm customer has documented recommendations from sleep specialist.
  • 1.4.Identify and act on triggers for referral to pharmacist.
2. Hire trial CPAP equipment.
  • 2.1.Follow organisational procedures for hiring CPAP equipment.
  • 2.2.Clearly explain equipment trial hire service and future purchase options and use questioning to confirm customer understanding.
  • 2.3.Calculate hire costs and accurately complete CPAP equipment hire agreement, obtain customer signature and co-sign.
  • 2.4.Supply signed copy to customer and file duplicate copy.
  • 2.5.Clean, disinfect and store returned hire items.
3. Provide CPAP equipment services.
  • 3.1.Follow sleep specialist recommendations and set CPAP trial equipment on auto.
  • 3.2.Fit mask, explain and demonstrate use and hygienic maintenance of trial equipment.
  • 3.3.Review mask comfort and machine readings after one week and adjust settings to mid-range of readings taken across the week.
  • 3.4.Review trial at prearranged intervals and replace mask type to ensure effective operation and customer comfort.
  • 3.5.Advise patient to return to treating sleep specialist for re-assessment and advice on adjusting settings where issues persist.
4. Supply sleep apnoea products.
  • 4.1.Follow organisational procedures for supplying sleep apnoea products.
  • 4.2.Recommend and supply CPAP equipment for customer purchase after trial period.
  • 4.3.Identify and use opportunities to suggest companion products relevant to desired outcomes.
  • 4.4.Explain and demonstrate use, care and maintenance of equipment.
  • 4.5.Provide ongoing support and recommend strategies for customer to adjust to using CPAP equipment.
  • 4.6.Supply replacement parts to customers.
  • 4.7.Source and refer customers to current information on specialist services that support sleep apnoea management.
No information
No information
Replaces
State Code National Code Title Type
WD905 SIRCHCS414 Support the management of obstructive sleep apnoea Unit of competency