Unit of competency Outline

Date retreived
23/07/2026 5:49 AM AWST

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Undertake community sector work within own community

Undertake community sector work within own community

Unit of competency
National Code
CHCCS421A
State Code
D2342
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
13/08/2010
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
13/08/2010
Nominal Hours
40
Description
This unit deals with the skills and knowledge required for workers to deal with a range of issues associated with delivery of programs and services to individual and communities within the context of community sector work in communities in which they are personally involved
Notes
Elements and Performance Criteria
1. Address cultural issues and complexities when working in own community
  • 1.1 Apply an understanding of the cultural issues and complexities of working with own community
  • 1.2 Identify historical, social, political, economic and environmental factors which currently impact on people in the community
  • 1.3 Identify potential issues related to the delivery of programs and services to own community for self and community members
  • 1.4 Identify current strategies, programs and models that address identified issues and apply in work practice
2. Apply appropriate service frameworks and models
  • 2.1 Identify suitable services and organisations and clarify their potential role and approach to addressing community issues
  • 2.2 Identify appropriate frameworks for service delivery in the community, taking into account potential issues and conflicts related to service delivery
  • 2.3 Promote and select services and approaches that support individuals and the community to be self-determining and empowered
  • 2.4 Demonstrate commitment to achieving access and equity to services for community members, in line with identified need
  • 2.5 Establish and maintain networks with relevant agencies and associated services (e.g. housing agencies) to support individuals and communities
3. Work in a culturally safe manner
  • 3.1 Consider and respect local community values, beliefs and roles when providing services to individuals and the community
  • 3.2 Apply cultural safety protocols in implementing government policies, undertaking research and data collection and delivering services to individuals and the community
  • 3.3 Identify cultural or belief based factors that may present a barrier to behaviour change and/or adaptation to current circumstances
  • 3.4 Identify cultural or belief based factors that may produce stress and have a potential to impact own work practices and report to organisation as appropriate to support service delivery and personal well being
  • 3.5 Deliver services safely as limited by own level of competence and responsibility and in line with organisation policies, regulatory requirements and community protocols
4. Apply strategies and policies relevant to service delivery
  • 4.1 Identify aspects of organisation service strategies, policies, bodies and resources relevant to work in specific communities
  • 4.2 Apply strategies and policies to address identified needs of individuals and the community
  • 4.3 Identify barriers to access and equity in relation to services
  • 4.4 Take available opportunities to advocate on behalf of individuals and/or the community
  • 4.5 Maintain confidentiality of client information
No information
No information
Replaced By
State Code National Code Title Type
WC853 CHCCS421B Undertake community sector work within own community Unit of competency
No information