Unit of competency Outline

Date retreived
22/07/2026 1:28 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Facilitate performance development processes

Facilitate performance development processes

Unit of competency
National Code
BSBHRM521
State Code
OCG13
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2020
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080303 - Human Resource Management
Original Release Date
16/03/2021
Nominal Hours
55
Description
This unit describes the skills and knowledge required to develop and facilitate implementation of performance development processes and to coordinate individual or group learning and development to encourage effective employee performance.This unit applies to individuals who are authorised to establish effective performance development processes for an organisation and who may have staff reporting to them. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan facilitation of performance development process
  • 1.1 Identify relevant policies and objectives to be addressed in process
  • 1.2 Develop objectives for performance development processes
  • 1.3 Consult with relevant stakeholders about the processes and agree on process features
2. Coordinate performance development process
  • 2.1 Train relevant groups and individuals in ways to monitor performance
  • 2.2 Work with line managers to ensure performance is monitored regularly and interventionoccurs where relevant according to organisational policies and legal requirements
  • 2.3 Support line managers to coach and discipline employees who perform below standard
  • 2.4 Communicate dispute resolution processes where relevant, mediating between line managers and employees
  • 2.5 Provide support to terminate employees who fail to respond to interventions according to legislative requirements and organisational policies and procedures
  • 2.6 Ensure recorded outcomes of performance development sessions are stored securely and accessible to relevant stakeholders, according to organisational policy
  • 2.7 Evaluate and suggest improvements to all aspects of performance development processes according to organisational objectives, policies and procedures
3. Coordinate individual or group learning and development
  • 3.1 Design and develop learning and development plans and strategies to encourage effective employee performance
  • 3.2 Deliver learning and development plans relevant to agreed timeframes, ensuring achievement of specified outcomes
  • 3.3 Contract relevant providers for performance development, as identified by plans and according to organisational policy
  • 3.4 Monitor learning and development activities to ensure compliance with quality assurance standards
  • 3.5 Negotiate remedial action with providers, where relevant
  • 3.6 Generate reports to advise relevant managers on progress and success rates of activities
No information
No information
Replaces
State Code National Code Title Type
AUI48 BSBHRM512 Develop and manage performance management processes Unit of competency