Unit of competency Outline
Date retreived
23/07/2026 5:03 AM AWST
23/07/2026 5:03 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage media requirements at major incident
Manage media requirements at major incident
Unit of competency
National Code
PUACOM009
PUACOM009
State Code
OAZ64
OAZ64
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
26/02/2020
Field of Education
080509 - Public Relations
Original Release Date
26/02/2020
Nominal Hours
50
Description
This unit of competency involves the skills and knowledge required to develop a media plan, manage the media and provide information about a major incident. It includes assessing scene and organisational requirements for developing a media plan and providing information to the media that promotes the organisation.The unit is applicable to public safety personnel who have been delegated media liaison responsibilities during major incidents, either at the scene or at a command centre. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Assess scene and organisation requirements
- 1.1 Restricted and/or special access areas are clearly defined for media personnel to ensure safety of the operation and to prevent contamination of evidence
- 1.2 Media access to personnel, volunteers, victims and casualties is controlled, in accordance with organisational procedures
- 1.3 Operational responsibilities and provision of information to media is assessed to identify organisational media requirements
2 Develop media strategy
- 2.1 Media plan identifies media to be used
- 2.2 Arrangements are made to meet media requirements, in accordance with incident characteristics and developments
- 2.3 Organisational media representative is selected and briefed, in accordance with organisational requirements
- 2.4 Media briefing area is allocated with required resources, in accordance with organisational procedures
- 2.5 Media co-operation is gained to coordinate information flow and provide information to the public
- 2.6 Media strategy is reviewed and modified at regular intervals to suit operational demands and level of incident
- 2.7 Approval is gained for information releases, as required, in accordance with operational policy
- 2.8 Information briefing sessions and tours are scheduled at appropriate times, in accordance with operational responsibilities and media requirements
- 2.9 Media personnel and stakeholders are provided with Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) personal protective clothing and equipment
3 Provide information to media
- 3.1 Organisational procedures are followed when liaising with the media
- 3.2 Organisational media representative provides updates on developments at incident, as required
- 3.3 Interview and photograph opportunities are scheduled and conducted to provide information, as required
- 3.4 Other organisations at the incident are consulted to ensure a consistent presentation of information to the media
- 3.5 Accurate records of media enquiries and interviews are maintained, in accordance with organisational procedures
- 3.6 Two-way communication arrangements between the organisation and media is maintained, in accordance with organisational policy
4 Promote organisation via the media
- 4.1 Work and achievements of the organisation, volunteers and other organisational personnel is promoted throughout the incident to assist in maintaining morale and public profile
- 4.2 Professional standards are maintained, in accordance with organisational requirements
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5565 | PUACOM009B | Manage media requirements at major incident | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCZ81 | PUACOM016 | Manage media requirements at major incident | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEN3 | PUA50219 | Diploma of Public Safety (Biosecurity Emergency Response Management) | Qualification |
| BEN2 | PUA60119 | Advanced Diploma of Public Safety (Emergency Management) | Qualification |
| BEN0 | PUA60919 | Advanced Diploma of Public Safety (Fire Investigation) | Qualification |
| BEO0 | PUA50519 | Diploma of Public Safety (Firefighting Management) | Qualification |
| BEL7 | PUA50919 | Diploma of Public Safety (Search and Rescue - Coordination) | Qualification |
| BEL8 | PUA60219 | Advanced Diploma of Public Safety (Search and Rescue Management) | Qualification |
| BEO3 | PUA50419 | Diploma of Public Safety (SES Operations Management) | Qualification |