Unit of competency Outline

Date retreived
23/07/2026 8:50 PM AWST

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Schedule, organise and monitor pest management operations

Schedule, organise and monitor pest management operations

Unit of competency
National Code
CPPUPM4002
State Code
OBI42
TGA Status
Current
DTWD Status
Approved
Current Release Number
2.00
Current Release Date
01/04/2020
View on TGA
State Implementation and Classification
Approved Date
20/05/2020
Field of Education
059901 - Pest And Weed Control
Original Release Date
20/05/2020
Nominal Hours
35
Description
This unit specifies the skills and knowledge required to schedule, organise and monitor major pest management contracts to ensure performance meets client expectations, business objectives and compliance requirements. It includes scheduling and allocating work and organising equipment and materials within budget and staffing constraints and facilitating training and assessment opportunities for staff to address skill gaps and training needs.This unit is suitable for those using specialised knowledge to complete routine and non-routine tasks and using their own judgement to deal with predictable and sometimes unpredictable problems.This unit forms part of the licensing requirements for people engaged in pest management in some states and territories. For further information, check with the relevant regulatory authority.
Notes
Elements and Performance Criteria
1 Confirm work and compliance requirements.
  • 1.1 Review work instructions and associated documentation to clarify pest management service requirements and timeframes, and work site location and characteristics.
  • 1.2 Clarify client needs and expectations in consultation with relevant persons and apply client instructions to work planning.
  • 1.3 Confirm budget and staff availability for pest management service delivery according to workplace requirements.
  • 1.4 Review and confirm regulatory and industry requirements associated with pest management services and apply to work plan to ensure compliance.
  • 1.5 Assess hazards and risks associated with work site and pest management services and apply risk management strategies to work planning.
2 Organise equipment and materials.
  • 2.1 Estimate required types and amounts of equipment, personal protective equipment (PPE) and material quantities based on work instructions and past work orders.
  • 2.2 Access required equipment, PPE and materials and check to confirm operational effectiveness according to manufacturers’ instructions.
3 Schedule and allocate work instructions.
  • 3.1 Prepare work schedule that maximises productivity and efficiency, minimises travel and staff downtime and achieves client instructions and business targets.
  • 3.2 Plan treatment time to minimise disruption and discomfort to client and persons at work site.
  • 3.3 Make provisions in work schedule for weather and emergency and priority work orders.
  • 3.4 Allocate work accounting for staff availability, capabilities, licenses and preferences to meet service requirements and timeframes.
  • 3.5 Communicate work schedule to relevant persons and clarify pest management work instructions with staff.
4 Monitor work performance.
  • 4.1 Systematically monitor work performance to ensure compliance with client, workplace and regulatory requirements.
  • 4.2 Adjust work schedule to meet changing work priorities or respond to contingencies in consultation with relevant persons.
  • 4.3 Identify problems with work performance and promptly implement solutions to meet client, workplace and regulatory requirements.
  • 4.4 Complete and maintain pest management documentation and client records to meet workplace and compliance requirements.
5 Provide staff development opportunities.
  • 5.1 Monitor staff performance to identify skill gaps and training needs aligned with business objectives.
  • 5.2 Encourage staff members to seek feedback on work performance and hold individual discussions to clarify training needs and resolve conflict.
  • 5.3 Facilitate training opportunities to meet identified skill gaps and training needs according to workplace requirements.
  • 5.4 Facilitate assessment opportunities to enable staff to gain formal recognition of skills according to workplace requirements.
  • 5.5 Complete and maintain staff performance records according to workplace requirements.
No information
No information
Replaces
State Code National Code Title Type
AVE16 CPPPMT3019 Organise and monitor pest management operations Unit of competency
AVE22 CPPPMT3029 Plan and schedule pest management operations Unit of competency