Elements and Performance Criteria

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Change may be:
imposed or self-initiated
at individual, team, organisational or regional level
Change may include:
technology
work practices and procedures
staffing
resources
work priorities and objectives
budget
organisational structure/restructure
machinery of government changes
amalgamation of agencies
work location
shared services environment
workplace re-organisation
Problem-focused strategies may include:
clearly identifying problem
seeking advice and direction for clarifying/dealing with problem
developing a plan of action
seeking feedback on planned action
implementing planned action and reflecting on/evaluating outcomes in order to modify/use same strategy
Flexible approach may include:
positive attitude to change even though there may be some ambiguity about what is required
being prepared to perform work differently one day to the next
accepting an iterative approach to changes in work practices
Legislation, policy and procedures may include:
Commonwealth, State/Territory and Local Government legislation
government policy
environmental and sustainability policies
public sector code of ethics
national standards related to service delivery area
the organisation's policies and practices
organisational code of conduct

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV302B Contribute to workgroup activities
PSPGOV303B Build and maintain internal networks
PSPGOV307B Organise workplace information
PSPGOV308B Work effectively with diversity
PSPGOV312A Use workplace communication strategies
PSPGOV314A Contribute to conflict management
PSPGOV315A Give and receive workplace feedback
PSPLEGN301B Comply with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of Employability Skills as they relate to this unit
changes implemented in a range of (3 or more) contexts (or occasions, over time).
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to change management
case studies and workplace scenarios to capture the range of situations likely to be encountered when implementing change
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when implementing change, including coping with difficulties, irregularities and breakdowns in routine
changes implemented in a range of (3 or more) contexts (or occasions, over time).
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations.
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
projects
questioning
scenarios
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.