Unit of competency Outline

Date retreived
22/07/2026 11:24 AM AWST

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Manage group processes

Manage group processes

Unit of competency
National Code
RIILAT601D
State Code
WH322
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
2.00
Current Release Date
07/12/2014
View on TGA
State Implementation and Classification
Approved Date
28/05/2014
Field of Education
080307 - Organisation Management
Original Release Date
28/05/2014
Nominal Hours
40
Description
This unit describes a participant’s skills and knowledge required to manage group processes in the Resources and Infrastructure Industries.This unit is appropriate for those working in a management role.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Develop working relationship frameworks and processes
  • 1.1 Access, interpret and apply documentation that supports managing groups and ensure the work activity is compliant
  • 1.2 Analyse the organisational culture, worksite culture, work environment and develop an appropriate management style
  • 1.3 Conduct consultation and negotiation about proposed activities at appropriate times and in a manner which encourages open, frank discussion
  • 1.4 Identify and analyse the benefits that can be achieved from the diversity of individuals to enhance workplace harmony
  • 1.5 Establish processes designed that ensures others participation in decision making
  • 1.6 Provide clear and concise timely information about organisational plans and activities, emerging threats and opportunities at a level and pace appropriate to the individuals concerned
  • 1.7 Establish and develop processes and rules to ensure that others are treated with respect
  • 1.8 Honour commitments and undertakings entered into with others
  • 1.9 Provide others with sufficient support to achieve work objectives
  • 1.10 Discuss evaluation of work and workplace behaviour directly with the individual concerned and maintain the confidentiality of the feedback given
  • 1.11 Provide verbal and written reports on activities, progress, results and achievements in a timely and accurate manner
  • 1.12 Ensure that proposals for action are clear and realistic
  • 1.13 Take constructive steps to resolve disagreements and maintain good working relationships to ensure work objectives are met and workplace harmony maintained
2 Negotiate work plans with teams and individuals to achieve objectives
  • 2.1 Plan work targets from organisational and worksite goals
  • 2.2 Plan work methods to maximise the use of available resources
  • 2.3 Assess the degree of direction required by individuals and use to best effect in overall work planning
  • 2.4 Agree to realistic work targets with individuals and teams to optimise the use of resources and existing skills
  • 2.5 Design work targets and methods to ensure that objectives are achieved
  • 2.6 Clearly define and record in writing team and individual responsibilities and limits of authority
  • 2.7 Ensure that allocated work activities provide individuals with suitable learning opportunities
3 Manage inter-group and intra-group processes
  • 3.1 Promote clear and relevant work values indicating the limits of acceptable practice
  • 3.2 Promptly identify potential and actual conflicts between personnel and take actions to deal with them as soon as is practicable
  • 3.3 Address problems and conflicts adequately to achieve timely resolution
  • 3.4 Handle differences of opinion in ways that minimise offence and conflict to ensure respect is maintained
  • 3.5 Implement performance management strategies
  • 3.6 Maintain written records of conflict, consultation process and strategies used to resolve conflict
No information
No information
Replaces
State Code National Code Title Type
WB268 RIILAT601A Manage group processes Unit of competency
Replaced By
State Code National Code Title Type
OBW94 RIILAT601E Manage group processes Unit of competency
State Code National Code Title Type
J658 RII60113 Advanced Diploma of Metalliferous Mining Qualification
AZF7 RII60115 Advanced Diploma of Metalliferous Mining Qualification