Unit of competency Outline

Date retreived
22/07/2026 12:47 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Establish and maintain a workgroup computer network

Establish and maintain a workgroup computer network

Unit of competency
National Code
BSBITB501A
State Code
D0776
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
10/03/2009
View on TGA
State Implementation and Classification
Approved Date
15/10/2014
Field of Education
020113 - Networks And Communications
Original Release Date
15/10/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to establish a workgroup computer network with an information technology consultant and to manage the network by keeping records, responding to problems, assisting users and providing training.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Manage establishment of a workgroup network
  • 1.1. Determine current and anticipated future network requirements with nominated person in accordance with organisational policy and budgetary constraints
  • 1.2. Ensure selected network is compatible with current organisational software, hardware and work practices
  • 1.3. Obtain and install equipment in accordance with organisational requirements and manufacturers' instructions
  • 1.4. Install software in accordance with organisational requirements and the manufacturers' instructions
  • 1.5. Ensure establishment of network promotes efficiency and access for users
2. Manage maintenance of a workgroup network
  • 2.1. Establish and maintain records to ensure control and security of hardware and software stock, in accordance with organisational policy and procedures
  • 2.2. Respond to network problems and rectify minor faults in accordance with organisational requirements
  • 2.3. Report major problems and consult computer experts in accordance with organisational policy and procedures
  • 2.4. File and store software in accordance with organisational procedures
  • 2.5. Recommend improvement suggestions for the network to appropriate personnel
3. Assist and train network users
  • 3.1. Provide training for staff in using the network in accordance with needs
  • 3.2. Assist network users to maximise network potential
  • 3.3. Examine user skills and provide access to appropriate training to improve individual and workgroup efficiency of network use
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Network requirements may include:
hardware, mainframes, servers
internal/external maintenance
memory size
necessary skills and knowledge
scalability
set up needs
software, operating system, application packages, programming
virus scanners, security requirements
Nominated person may include:
external consultant
IT department or section
IT manager
management
service provider
supervisor
system users
Equipment may include:
computers, hardware, peripherals
modem
server, software
Software may include:
accounting
anti-virus
database
internet
organisation specific software
page layout
printer
spreadsheet
word processing
Efficiency and access for users may include:
clear instructions or guidelines, user guides
easy to use
eliminates or minimises duplication in electronic storage of information
ensures accuracy and security of data
firewalls
gateways
improves reporting processes
logical set up
maximises access to information
multiple users
reduces processing time
security needs
timely training
Records may include:
asset register
details of software licences, locations of software within organisation
file register
index cards
inventory lists
log books
requisition forms
Control and security may include:
allocation of folders and sub-folders
limited number of users, limited time period for usage
monitoring stock level
restricted and authorised access
storage conditions and requirements
use of passwords and log-ins
Network problems may include:
damaged cabling
human error
memory full
server crashing
virus
Rectifying minor faults may include:
anti-virus software
clearing memory space
reloading software
repairing or replacing parts
resetting server
Computer experts may include:
computer service centre
external consultant
IT supervisor or manager
online help
supplier and manufacturer
Filing and storing software may include:
archiving
creating back-up copy
external storage
file register, electronic or paper-based
fire proof , heat proof , humidity proof storage
organisation records room
organisation storeroom
Training may include:
expert demonstration
information sessions
one-on-one
workshops
Network users may include:
organisation personnel
external clients
Maximising network potential may include:
access to information
effectiveness
efficiency
multiple users
reporting facilities
usefulness
Examining user skills may include:
observing
surveying
testing and assessment
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
applying principles of computer networking
identifying and addressing common problems and arising issues
consulting and negotiating with IT professionals.
Context of and specific resources for assessment
Assessment must ensure:
access to office equipment and networked computers
access to software.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
review of authenticated documents from the workplace or training environment
demonstration of techniques.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other information and communications technology units.
Replaces
State Code National Code Title Type
C3725 BSBADM501A Manage the establishment and maintenance of a workgroup network Unit of competency
Replaced By
State Code National Code Title Type
AUL49 BSBITB501 Establish and maintain a workgroup computer network Unit of competency