Unit of competency Outline

Date retreived
23/07/2026 5:37 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Apply language, literacy and numeracy to support others in the workplace

Apply language, literacy and numeracy to support others in the workplace

Unit of competency
National Code
BSBFLM313
State Code
AUK23
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080303 - Human Resource Management
Original Release Date
15/09/2015
Nominal Hours
25
Description
This unit describes the skills and knowledge required to demonstrate an understanding of language, literacy and numeracy (LLN) demands in the workplace and to provide support to other workers who need to develop LLN skills specific to their job role.It applies to individuals who are not LLN specialists and have limited responsibilities over work colleagues and who provide assistance to those who may have LLN challenges, such as trainees and apprentices, culturally diverse workers, migrants, refugees and/or Aboriginal groups. This could include mentors, coordinators, managers or supervisors.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Demonstrate an understanding of language, literacy and numeracy
  • 1.1 Identify the broad features of ‘language’, ‘literacy’ and ‘numeracy’ and the differences between them
  • 1.2 Identify simple approaches for developing and practising LLN skills
2. Identify the language, literacy and numeracy demands of the workplace
  • 2.1 Identify the LLN requirements of simple everyday workplace tasks, documents and procedures that are explicit and non-explicit
  • 2.2 Identify personal and cultural differences that can contribute to LLN challenges in the workplace
  • 2.3 Identify benefits of LLN skill development in the workplace
3. Apply a range of skills that support workplace LLN
  • 3.1 Encourage and support others to assess their own LLN competencies and ask for help with their learning and development needs
  • 3.2 Identify behaviours that may indicate language, literacy and/or numeracy issues and discuss with appropriate personnel if necessary
  • 3.3 Identify formal and informal community and workplace LLN specialist support that could be used to assist colleague with LLN skill development
  • 3.4 Seek advice from appropriate personnel on strategies to support workers with LLN skill development needs
  • 3.5 Use simple approaches for developing and practising LLN skills to assist workers with LLN skill development needs, in line with LLN specialist advice
No information
No information
Replaces
State Code National Code Title Type
WG905 BSBFLM313A Apply language, literacy and numeracy to support others in the workplace Unit of competency
Replaced By
State Code National Code Title Type
OCD92 BSBTWK301 Use inclusive work practices Unit of competency