Unit of competency Outline

Date retreived
23/07/2026 6:38 AM AWST

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Implement quality assurance process for websites

Implement quality assurance process for websites

Unit of competency
National Code
ICTWEB525
State Code
OBS05
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
080317 - Quality Management
Original Release Date
15/01/2021
Nominal Hours
20
Description
This unit describes the skills and knowledge required to develop and conduct planned and systematic actions to ensure that websites conform to applicable standards and fulfil client expectations.It applies to individuals in the web field of work that use highly developed communication, analysis and technical skills to determine intelligent strategies for ongoing website improvement.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish standards
  • 1.1 Identify applicable regulatory, accessibility, industry and organisational compliance standards for websites
  • 1.2 Develop and quantify measurable performance standards from those standards
  • 1.3 Establish centralised, distributed or combined quality assurance methodology
  • 1.4 Determine specification from which website was developed
  • 1.5 Establish guidelines for controlling, updating and loading new content on to website
  • 1.6 Document established quality assurance procedures and processes according to organisational procedures
  • 1.7 Confirm standards, guidelines and quality assurance methodology with required personnel and distribute documents as required
2. Apply standards and track performance
  • 2.1 Apply all processes as integral part of website development process
  • 2.2 Validate site, updates and new content against performance standards using wide variety of browsers, tools and devices
  • 2.3 Document and disseminate results to required personnel
  • 2.4 Provide feedback to web authors, users and administrators
3. Develop and apply continuous improvement process
  • 3.1 Provide performance standards feedback to developers, maintainers and administrators
  • 3.2 Identify below average and unacceptable performance standards and apply required performance improvement measures
  • 3.3 Provide channels for interaction, feedback and suggestions from site users, administrators, developers and maintainers
  • 3.4 Respond accordingly to interaction, feedback and suggestions
  • 3.5 Develop procedures and identify whether feedback and suggestions are applied and actioned
  • 3.6 Conduct regular benchmark reviews based on improved performance and disseminate revised benchmarks
  • 3.7 Document and control changes to procedures, processes and results
No information
No information
Replaces
State Code National Code Title Type
AUW91 ICTWEB511 Implement quality assurance process for websites Unit of competency