Unit of competency Outline

Date retreived
23/07/2026 12:22 AM AWST

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Implement quality assurance process for websites

Implement quality assurance process for websites

Unit of competency
National Code
ICTWEB511
State Code
AUW91
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080317 - Quality Management
Original Release Date
16/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to develop and conduct planned and systematic actions required to provide confidence that websites conform to relevant standards and fulfil client expectations.It applies to individuals in the web field of work that use highly-developed communication, analysis and technical skills to determine intelligent strategies for ongoing website improvement.Check the Implementation Guide Companion Volume for details about licensing, legislative or certification requirements.
Notes
Elements and Performance Criteria
1. Establish standards
  • 1.1 Identify appropriate regulatory, accessibility, industry and organisational compliance standards
  • 1.2 Develop, quantify, document and disseminate measurable performance standards, from those standards, for all documents
  • 1.3 Establish centralised, distributed or combined quality assurance methodology
  • 1.4 Determine specification from which website was developed
  • 1.5 Establish guidelines for controlling, updating and loading new content on to website
2. Apply standards and track performance
  • 2.1 Apply all processes as integral part of website development process
  • 2.2 Validate site, updates and new content against performance standards, using wide variety of browsers and tools
  • 2.3 Document and disseminate results
  • 2.4 Provide feedback to web authors, users and administrators on routine and regular basis
3. Develop and apply continuous improvement process
  • 3.1 Provide performance standards feedback to developers, maintainers and administrators
  • 3.2 Identify below-average or unacceptable performance standards and apply appropriate measures to improve performance
  • 3.3 Provide channels for interaction, feedback and suggestions from site users, administrators, developers and maintainers
  • 3.4 Respond appropriately to interaction, feedback and suggestions
  • 3.5 Develop procedures to identify whether feedback and suggestions are applied and acted on
  • 3.6 Conduct regular benchmark reviews based on improved performance and disseminate revised benchmarks
4. Document quality assurance practices
  • 4.1 Document quality assurance procedures and processes
  • 4.2 Document quality assurance results
  • 4.3 Document and control changes to procedures, processes and results
No information
No information
Replaces
State Code National Code Title Type
D8160 ICAWEB511A Implement quality assurance process for websites Unit of competency
Replaced By
State Code National Code Title Type
OBS05 ICTWEB525 Implement quality assurance process for websites Unit of competency
State Code National Code Title Type
AWF1 ICT50115 Diploma of Information Technology Qualification
BEH1 ICT50118 Diploma of Information Technology Qualification