Unit of competency Outline

Date retreived
22/07/2026 8:32 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Locate individuals

Locate individuals

Unit of competency
National Code
FNSMCA314
State Code
OCZ18
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
02/02/2021
View on TGA
State Implementation and Classification
Approved Date
22/04/2021
Field of Education
091105 - Police Studies
Original Release Date
22/04/2021
Nominal Hours
20
Description
This unit describes the skills and knowledge required to search for, locate and record and report information relating to individuals in order to initiate or continue debt collection, serve process and repossess property.The unit applies to individuals who follow organisational procedures to complete tasks in investigating and locating individuals for debt collection, process serving and property repossession purposes.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant state and territory regulatory authorities to confirm those requirements.
Notes
Elements and Performance Criteria
1. Confirm search requirements and obligations
  • 1.1 Interpret and confirm client requirements and instructions to identify individual
  • 1.2 Identify legal, privacy and procedural issues related to search
  • 1.3 Identify scope of search efforts according to organisational policies and procedures
2. Research and enquire about the individual
  • 2.1 Conduct preliminary search for individual’s information according to organisational policies and procedures
  • 2.2 Review information from preliminary search and identify if further information is required
  • 2.3 Follow up leads from preliminary search and determine location of individual while protecting their privacy rights
  • 2.4 Identify and contact close connection, places of residence and employment related to the individual to obtain further information according to organisational policies and procedures
3. Record and report outcomes
  • 3.1 Document times, dates, occurrences and results of searches, and contact made according to organisational policies and procedures
  • 3.2 Determine action or non-action based on outcomes and notify required stakeholders according to organisational policies and procedures
No information
No information
Replaces
State Code National Code Title Type
AUS24 FNSMCA304 Locate subjects Unit of competency
State Code National Code Title Type
BGN5 FNS30420 Certificate III in Mercantile Agents Qualification