Unit of competency Outline
Date retreived
22/07/2026 6:40 AM AWST
22/07/2026 6:40 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Fix floor tiles
Fix floor tiles
Unit of competency
National Code
CPCCWF3002A
CPCCWF3002A
State Code
W9611
W9611
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
10/10/2011
Field of Education
040313 - Ceiling, Wall And Floor Fixing
Original Release Date
10/10/2011
Nominal Hours
120
Description
This unit of competency specifies the outcomes required to fix floor tiles to different substrates using mortar or adhesive. It includes the preparation, cutting, fixing and grouting of tiles for floors, including steps/stairs and thresholds.
Notes
Elements and Performance Criteria
1. Plan and prepare.
- 1.1. Work instructions and operational details are obtained using relevant information, confirmed and applied for planning and preparation purposes.
- 1.2. Safety (OHS) requirements are followed in accordance with safety plans and policies.
- 1.3. Signage and barricade requirements are identified and implemented.
- 1.4. Tools and equipment selected to carry out tasks are consistent with the requirements of the job, checked for serviceability and any faults are rectified or reported prior to commencement.
- 1.5. Material quantity requirements are calculated in accordance with plans and specifications and quality requirements.
- 1.6. Materials appropriate to the work application are identified, obtained, prepared, safely handled and located ready for use.
- 1.7. Environmental requirements are identified for the project in accordance with environmental plans and regulatory obligations and applied.
2. Set out tiling job.
- 2.1. Area to be tiled is prepared to requirements of job specification in accordance with workplace procedures.
- 2.2. Tiles are checked for conformity to size, patterns, colours and characteristics in accordance with plans and specifications.
- 2.3. Tile work is set out to be symmetrical and balanced, and to produce minimal waste in accordance with specifications and standards.
- 2.4. Waterproof membrane is fitted and laid in wet areas to conform to manufacturer specifications and regulatory requirements.
3. Cut tiles as required.
- 3.1. Tiles are cut without jagged, flaid edges or damage to tile surfaces or finish, in accordance with workplace procedures and manufacturer recommendations.
- 3.2. Recess hole or curve is cut by hand or machine to shape and size and to specified tolerance.
- 3.3. Tile jolly is edged to form a mitre so that biscuit is not exposed at the joint in accordance with workplace procedures and manufacturer recommendations.
4. Lay and fix floor tiles.
- 4.1. Floor is checked for level/falls and square and membranes or underlay are installed in accordance with workplace procedures and manufacturer recommendations.
- 4.2. Substrate surface is prepared free from contaminants and residues to receive adhesive or screeded mortar in accordance with plans and specifications.
- 4.3. Tiles are checked for conformity to size, patterns, colours and characteristics in accordance with plans and specifications.
- 4.4. Adhesive is matched with tile and substrate material and mixed according to usage, climatic conditions and manufacturer specifications.
- 4.5. Cement mortar is prepared to appropriate consistency and floor is slurried and screeded to specifications.
- 4.6. Tiles are laid and fixed in conformance to standards and specifications, maintaining bond with joints that are uniform in size and a finished surface that is flat and smooth or to fulls.
- 4.7. Control joints are inserted in accordance with manufacturer specifications.
5. Tile treads, risers, steps and thresholds.
- 5.1. Step rises and goings are determined from formed concrete steps/stairs.
- 5.2. Steps are set out for uniform rise and make even cut on both sides of steps.
- 5.3. Step riser packing or render support is fixed where applicable and riser tiles are fixed to true alignment and uniform set out.
- 5.4. Treads infill and thresholds are fixed in line with the top edge of risers within specified tolerances.
6. Grout and seal tiles.
- 6.1. Joints are cleaned and prepared to receive grout according to manufacturer specifications.
- 6.2. Grout is mixed and applied in accordance with workplace and manufacturer specifications and to meet job requirements.
- 6.3. Tiles are cleaned and polished with dry cloth to specifications, removing all dust from surface and joints.
- 6.4. Tiles are sealed and protected in accordance with manufacturers' instructions and job specifications.
7. Clean up.
- 7.1. Work area is cleared and materials disposed of, reused or recycled in accordance with legislation, regulations, codes of practice and job specification.
- 7.2. Plant, tools and equipment are cleaned, checked, maintained and stored in accordance with manufacturer recommendations and standard work practices.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information includes:
diagrams or sketches
instructions issued by authorised organisational or external personnel
manufacturer specifications and instructions, where specified
MSDS
memos
regulatory and legislative requirements pertaining to fixing floor tiles
relevant Australian standards
safe work procedures relating to fixing floor tiles
signage
verbal, written and graphical instructions
work bulletins
work schedules, plans and specifications.
Planning and preparation include:
assessment of conditions and hazards
determination of work requirements and safety plans and policies
equipment defect identification
work site inspection.
Safety (OHS) is to be in accordance with state and territory legislation and regulations and project safety plan and may include:
emergency procedures, including extinguishing fires, organisational first aid requirements and evacuation
hazard control
hazardous materials and substances
organisational first aid
PPE prescribed under legislation, regulations and workplace policies and practices
safe operating procedures, including the conduct of operational risk assessment and treatments associated with:
concealed services (water, power and gas)
lighting
traffic control
restricted access barriers
trip hazards
work site visitors and the public
working at heights
working in confined spaces
working in proximity to others
use of firefighting equipment
use of tools and equipment
workplace environmental requirements and safety.
Tools and equipment:
include:
brooms
brushes
buckets
caulking guns
cement sheet cutters
hammers
hose and water sprays
ladders
levelling equipment
lump hammers
measuring tapes and rules
mortar boards
nippers
pointed grouters
power drills
power leads
rags
rubber mallets
sanding blocks
saws
scrapers
shovels
spacers and wedges
spatulas
sponges
squares
squeegees
straight edges
stringlines
tile cutters and scribes
trowels
wet and dry diamond saws
wheelbarrows
wire brushes
wooden floats
may include:
concrete mixers
masonry drill bits
power grinders
power sanders.
Quality requirements include relevant regulations, including:
Australian standards
internal company quality policy and standards
manufacturer specifications
workplace operations and procedures.
Materials include:
adhesives
caulking compounds
cement mortar (with and without additives)
grout
sealers
tiles.
Environmental requirements include:
clean-up management
dust and noise
vibration
waste management.
Types of tiles include:
ceramic
glass
granite
marble
porcelain
stone
terracotta.
Substrates include:
approved waterproof substrates
compressed FC sheeting
concrete
fibre cement underlay
rendered concrete
timber.
Tiles are fixed using:
adhesives
cement mortar
cement mortar with adhesive additive.
Grout may be:
cementitious
epoxy.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information includes:
diagrams or sketches
instructions issued by authorised organisational or external personnel
manufacturer specifications and instructions, where specified
MSDS
memos
regulatory and legislative requirements pertaining to fixing floor tiles
relevant Australian standards
safe work procedures relating to fixing floor tiles
signage
verbal, written and graphical instructions
work bulletins
work schedules, plans and specifications.
Planning and preparation include:
assessment of conditions and hazards
determination of work requirements and safety plans and policies
equipment defect identification
work site inspection.
Safety (OHS) is to be in accordance with state and territory legislation and regulations and project safety plan and may include:
emergency procedures, including extinguishing fires, organisational first aid requirements and evacuation
hazard control
hazardous materials and substances
organisational first aid
PPE prescribed under legislation, regulations and workplace policies and practices
safe operating procedures, including the conduct of operational risk assessment and treatments associated with:
concealed services (water, power and gas)
lighting
traffic control
restricted access barriers
trip hazards
work site visitors and the public
working at heights
working in confined spaces
working in proximity to others
use of firefighting equipment
use of tools and equipment
workplace environmental requirements and safety.
Tools and equipment:
include:
brooms
brushes
buckets
caulking guns
cement sheet cutters
hammers
hose and water sprays
ladders
levelling equipment
lump hammers
measuring tapes and rules
mortar boards
nippers
pointed grouters
power drills
power leads
rags
rubber mallets
sanding blocks
saws
scrapers
shovels
spacers and wedges
spatulas
sponges
squares
squeegees
straight edges
stringlines
tile cutters and scribes
trowels
wet and dry diamond saws
wheelbarrows
wire brushes
wooden floats
may include:
concrete mixers
masonry drill bits
power grinders
power sanders.
Quality requirements include relevant regulations, including:
Australian standards
internal company quality policy and standards
manufacturer specifications
workplace operations and procedures.
Materials include:
adhesives
caulking compounds
cement mortar (with and without additives)
grout
sealers
tiles.
Environmental requirements include:
clean-up management
dust and noise
vibration
waste management.
Types of tiles include:
ceramic
glass
granite
marble
porcelain
stone
terracotta.
Substrates include:
approved waterproof substrates
compressed FC sheeting
concrete
fibre cement underlay
rendered concrete
timber.
Tiles are fixed using:
adhesives
cement mortar
cement mortar with adhesive additive.
Grout may be:
cementitious
epoxy.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed in the workplace or a close simulation of the workplace environment, provided that simulated or project-based assessment techniques fully replicate construction workplace conditions, materials, activities, responsibilities and procedures.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
locate, interpret and apply relevant information, standards and specifications
comply with site safety plan and OHS legislation, regulations and codes of practice applicable to workplace operations
comply with organisational policies and procedures including quality requirements
safely and effectively operate and use tools, plant and equipment
communicate and work effectively and safely with others
as a minimum:
tile 4 square metres of a concrete bathroom floor using a sand and cement mortar mix
tile 4 square metres of a timber floor, laid on the diagonal with a half tile border, using adhesive
tile 4 square metres of a concrete floor with marble tiles, using adhesive
tile a minimum of three steps of 900mm width and 115mm risers and treads, including an expansion joint
ensuring:
correct identification of requirement and completion of the tiling
correct selection and use of appropriate processes, tools and equipment
completing all work to specification
compliance with regulations, standards and organisational quality procedures and processes.
Context of and specific resources for assessment
This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.
Assessment of essential underpinning knowledge will usually be conducted in an off-site context.
Assessment is to comply with relevant regulatory or Australian standards' requirements.
Resource implications for assessment include:
workplace location or simulated workplace
materials relevant to fixing floor tiles
hand and power tools, plant and equipment appropriate to fixing floor tiles
realistic activities covering the mandatory task requirements
specifications and work instructions.
Assessment of this unit of competency may be in conjunction with assessment of other units commonly performed at the same time in normal job roles.
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the Construction, Plumbing and Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Validity and sufficiency of evidence requires that:
competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice, with a decision on competency only taken at the point when the assessor has complete confidence in the person's demonstrated ability and applied knowledge
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence.
Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
Supplementary evidence of competency may be obtained from relevant authenticated documentation from third parties, such as existing supervisors, team leaders or specialist training staff.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed in the workplace or a close simulation of the workplace environment, provided that simulated or project-based assessment techniques fully replicate construction workplace conditions, materials, activities, responsibilities and procedures.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
locate, interpret and apply relevant information, standards and specifications
comply with site safety plan and OHS legislation, regulations and codes of practice applicable to workplace operations
comply with organisational policies and procedures including quality requirements
safely and effectively operate and use tools, plant and equipment
communicate and work effectively and safely with others
as a minimum:
tile 4 square metres of a concrete bathroom floor using a sand and cement mortar mix
tile 4 square metres of a timber floor, laid on the diagonal with a half tile border, using adhesive
tile 4 square metres of a concrete floor with marble tiles, using adhesive
tile a minimum of three steps of 900mm width and 115mm risers and treads, including an expansion joint
ensuring:
correct identification of requirement and completion of the tiling
correct selection and use of appropriate processes, tools and equipment
completing all work to specification
compliance with regulations, standards and organisational quality procedures and processes.
Context of and specific resources for assessment
This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.
Assessment of essential underpinning knowledge will usually be conducted in an off-site context.
Assessment is to comply with relevant regulatory or Australian standards' requirements.
Resource implications for assessment include:
workplace location or simulated workplace
materials relevant to fixing floor tiles
hand and power tools, plant and equipment appropriate to fixing floor tiles
realistic activities covering the mandatory task requirements
specifications and work instructions.
Assessment of this unit of competency may be in conjunction with assessment of other units commonly performed at the same time in normal job roles.
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the Construction, Plumbing and Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Validity and sufficiency of evidence requires that:
competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice, with a decision on competency only taken at the point when the assessor has complete confidence in the person's demonstrated ability and applied knowledge
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence.
Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
Supplementary evidence of competency may be obtained from relevant authenticated documentation from third parties, such as existing supervisors, team leaders or specialist training staff.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W2027 | BCGWF3002B | Fix floor tiles | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCO86 | CPCCWF3002 | Install floor tiles | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D402 | CPC31311 | Certificate III in Wall and Floor Tiling | Qualification |
| W589 | CPC31308 | Certificate III in Wall and Floor Tiling | Qualification |