Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Requirements may be related to:
application
business
network
people in the organisation
system.
Client may include:
employees
external organisations
individuals
internal departments.
Hardware may include:
modems and other connectivity devices, such as digital subscriber line (DSL) modems
networks
personal computers
remote sites
servers
workstations.
Software may include:
commercial applications
customised
in-house
organisation-specific
packaged.
Equipment may include:
other peripherals or stand-alone units
personal computers
workstations.
System architecture may include:
configuration:
large memory model
requests per second
small memory model
database software:
DB2
Informix
Ingres
Microsoft Structured Query Language Server (SQLS)
Mini SQL (mSQL)
MySQL
Oracle
Postgre Structured Query Language (Postgre SQL)
Sybase
operating systems:
Linux
Mac
multi-user ability
Novell NetWare
Windows.
Standards may include:
International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards
organisational standards
project standards.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
evaluate hardware and software that meet functional requirements
select and use the correct automating tools
develop an automating process that produces an outcome that is measurable and meets specified requirements
install, configure and document hardware and software according to vendor guidelines
validate hardware and software performance against client requirements.
Context of and specific resources for assessment
Assessment must ensure access to:
site where automated processing may be carried out
hardware and software currently used in industry
a range of automating vendor products currently used in industry
client requirements documentation
organisational requirements.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of:
client domain
hardware and software to be tested
automated processes
direct observation of candidate installing, configuring and testing hardware and software tools according to vendor guidelines
review of documentation prepared by candidate outlining:
hardware and software configuration
tests to be carried out
evaluation of test results.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.