Unit of competency Outline

Date retreived
22/07/2026 2:44 PM AWST

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Mistake proof a process

Mistake proof a process

Unit of competency
National Code
MSS404051
State Code
OEQ13
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/12/2022
View on TGA
State Implementation and Classification
Approved Date
03/05/2023
Field of Education
080317 - Quality Management
Original Release Date
03/05/2023
Nominal Hours
45
Description
This unit describes the skills and knowledge required to determine methods of mistake proofing an operational process and to facilitate and monitor implementation and embedding of the improvements. This unit applies to technical experts, team leaders or others who have significant technical understanding of their own work and that of others, and who have the authority to facilitate change.This unit applies to any organisation that is implementing continuous improvement or more formal competitive systems and practices.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Notes
Elements and Performance Criteria
1. Prepare for mistake proofing
  • 1.1 Engage management and team or work group to gain support for implementing mistake proofing
  • 1.2 Provide information to others about impact of errors and concept of mistake proofing
  • 1.3 Identify and liaise with stakeholders to identify steps in processes and points where errors occur
2. Analyse process
  • 2.1 Identify sources of variability and non-conformance in process against specifications and/or procedures
  • 2.2 Identify critical control points in process
  • 2.3 Analyse causes of variability and non-conformance
  • 2.4 Analyse conditions under which errors occur
  • 2.5 Identify root cause of the errors
3. Develop preventative options
  • 3.1 Liaise with team members and other people to develop mistake proof options for performing operation
  • 3.2 Develop evaluation criteria and apply to select mistake proofing optionsin line with management support
  • 3.3 Develop implementation plans for selected mistake proofing activities and facilitate allocation of resources
  • 3.4 Test and validate mistake proofing options
4. Implement permanent fix
  • 4.1 Liaise with relevant people to have systems and procedures changed to implement solution
  • 4.2 Liaise with relevant people to implement solution
  • 4.3 Liaise with relevant people to ensure self and others in team or work area have appropriate skills
  • 4.4 Follow through to ensure implementation occurs
5. Monitor implementation
  • 5.1 Critically observe implementation
  • 5.2 Compare results of implementation against the expected outcomes
  • 5.3 Modify solution to improve outcomes
  • 5.4 Audit change at agreed period or cycle
  • 5.5 Address any observed deviation to ensure changes are sustained
6. Embed mistake proofing
  • 6.1 Establish mechanisms to ensure new systems and/or practices are communicated to relevant personnel
  • 6.2 Motivate others to apply new systems and/or practices
  • 6.3 Ensure new systems and/or practices are reflected in relevant procedures
  • 6.4 Ensure new systems and/or practices are reflected in future training and assessment
No information
No information
Replaces
State Code National Code Title Type
BAK20 MSS403042 Facilitate mistake proofing in an office Unit of competency
OAF26 MSS403087 Mistake proof an operational process Unit of competency