Unit of competency Outline

Date retreived
22/07/2026 10:36 AM AWST

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Foster a positive organisational image in the community

Foster a positive organisational image in the community

Unit of competency
National Code
PUACOM005
State Code
OAZ68
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/07/2019
View on TGA
State Implementation and Classification
Approved Date
26/02/2020
Field of Education
080301 - Business Management
Original Release Date
26/02/2020
Nominal Hours
30
Description
This unit of competency involves the skills and knowledge required to enable two-way communication with the community and to promote a positive public image. It includes promoting and representing the organisation in the community and advising and involving the community in public safety activities. The unit is applicable to personnel who are required to take an active community engagement and educational role.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Promote organisation in community
  • 1.1 Community requests for information or participation are responded to, in accordance with organisational policies and procedures
  • 1.2 Opportunities to explain and promote organisational activities are acted on to promote community recognition and support
  • 1.3 Non-routine requests for information are referred to appropriate personnel
2 Represent organisation in community
  • 2.1 Organisation's position on issues is disseminated to acknowledge community concerns and promote community awareness
  • 2.2 Communication and presentations to the public are used to enhance the organisation's public image
3 Advise and involve community in public safety activities
  • 3.1 Community is advised of prevention and mitigation techniques
  • 3.2 Community members are informed on how to implement prevention and mitigation activities
  • 3.3 Community is assisted to initiate, develop and conduct prevention and mitigation techniques to address their specific needs
No information
No information
Replaces
State Code National Code Title Type
D2986 PUACOM005B Foster a positive organisational image in the community Unit of competency