Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant compliance documentation may include:
legislative, organisation and site requirements and procedures
manufacturer's guidelines and specifications
Australian standards
code of practice
Employment and Workplace Relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
sustainability practices
Information sources may be:
meetings
pre-shift presentations
cross-shift conversations
authorisations and work orders
Standard Operating Procedures (SOPs) and Safe Work Instructions (SWIs)
drawings and diagrams
plans and maps
permits
Materials Safety Data Sheets (MSDS)
performance agreements
mine site policies
Communication systems may be:
email
Pit Ram/Scada
signalling methods
modular mining
written communication such as:
hard copy of electronic communications
memos
letters
reports etc
noticeboards
two-way-radios
telephone systems
Work activity may be:
single tasks
groups of tasks to achieve a specific objective
Communication may be:
face-to-face
in writing
by telephone
by electronic means
formal
informal
one-to-one
to groups
Audience may be:
groups
individuals
managers
colleagues
contractors
visitors to site
tenderers
Negotiation preparation may include:
the consideration of the subject matter
defining a position on the matter
the significance of the outcomes for the parties involved
the anticipated positions of the parties involved
the presentation of the facts
the issues relating to the matter and possible options for compromise
Negotiations are:
discussions with supervisors, work group/team members and other audiences, as defined above, relating to issues or concerns that may impact on the operator's ability to carry out day-to-day operations and achieve work objectives
Non-negotiable standards may include:
organisational procedures including emergency and safety
legislated standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions to communicate workplace information
implementation of requirements, procedures and techniques for the safe, effective and efficient completion of the communication of workplace information
working with others to undertake and complete the communication of workplace information that meets all of the required outcomes
consistent timely completion of the communication of workplace information that safely, effectively and efficiently meets the required outcomes
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
Evidence for assessment is best gathered using the outcomes of products and processes of the workplace context.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment to sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Assessment of this competency requires typical resources normally used in the work environment. Selection and use of resources for particular worksites may differ due to site circumstances.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate requirement, procedures and techniques for the safe, effective and efficient achievement of required outcomes
consistently achieving the required outcomes
first hand testimonial evidence of the candidate's:
working with others to undertake and complete the communication of workplace information
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.